Business Systems Analyst ITS & HR (2026-MP-24)

POSITION TITLE: Business Systems Analyst – ERP Applications

DEPARTMENT: IT Services / Human Resources

SALARY RANGE: $95,363 to $108,367

The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa, the Odawa, and the Potawatomie. We respect the longstanding relationships with First Nations people in this place in the 100-mile Windsor-Essex peninsula and the straits – les détroits – of Detroit.

WHO WE ARE:
The University of Windsor (the University or UWindsor) is a globally relevant, regionally focused University that welcomes over 16,000 students in a range of comprehensive and research-intensive graduate and undergraduate programs. The University consists of eight academic faculties, which include Arts, Humanities and Social Sciences; Science; Human Kinetics; Education; Law; Engineering; Nursing; and Business. The UWindsor campus is home to a medical program offered by Western University’s Schulich School of Medicine and Dentistry. The University employs a passionate and dedicated faculty and staff, numbering approximately 2,500, of whom approximately 600 are tenured or tenure-track faculty.

The University’s unique position on an international border between Canada and the United States has contributed to its identity as a diverse university community providing rich cultural, recreational, and educational opportunities for faculty and students. The University is a key player in a wide range of distinctive industrial, entrepreneurial, and cultural activities throughout the City of Windsor and Essex County, and in an evolving network of international academic and industrial partnerships, particularly with leading American universities in Michigan.

Why Join the University of Windsor?
We are committed to creating an exceptional employee experience grounded in well-being, professional growth, and work–life balance. As a valued member of our community, you will have access to a comprehensive benefits package designed to support you and your family, including:
• Health & Dental Benefits: Extensive coverage to support preventative care and ongoing health needs.
• Out-of-Province/Out-of-Country Coverage: Travel with confidence knowing you are protected beyond Ontario.
• Pension Plan: Participation in a pension plan that supports long-term financial security and retirement planning.
• Tuition Remission: Reduced-cost tuition to help you pursue further education and professional development (for yourself and dependents up to age 26)
• Employee Assistance Program (EAP): Confidential support for mental health, family matters, financial planning, and overall well-being.
• Toldo Lancer Centre Membership: Complimentary access to state-of-the-art fitness and recreation facilities on campus.
• Employee Discounts: Exclusive savings across a variety of vendor and community programs.

Join an institution that values people, purpose, and lifelong learning — and build a career where you can thrive.

PRIMARY JOB RESPONSIBILITIES:
To contribute to the effectiveness of the academic units and administrative departments by planning, leading, developing, implementing and providing on-going support of IT projects built on Oracle’s ERP applications. Serving primarily as a specialist in Oracle ERP with a focus on Finance and HR, this position will lead new application implementations, upgrades and updates, and troubleshooting.

Some of the key job functions include:
• Project Leadership: Lead cross-functional projects, manage timelines and deliverables, resolve issues, and monitor progress.
• Analysis and Configuration: Gather requirements, configure and maintain applications, coordinate testing, and recommend system improvements.
• Data Integration Architecture: Support data integration solutions, develop technical specifications, and align systems with enterprise standards.
• Relationship Management: Engage stakeholders, align IT services with business needs, and coordinate projects and initiatives.
• Application Administration and Support: Manage application access and security, prioritize support requests, and coordinate issue resolution.
• Training and Communication: Develop documentation, communicate system updates, and provide application training and support.
• Data Management and Reporting: Manage confidential HR data and develop reports to support operational and collective bargaining requirements.

ESSENTIAL QUALIFICATIONS:
The successful candidate will:
• Master’s degree in Business (MBA) and 3 years related experience or Bachelor’s degree in Computer Science,
Business and 5 years of experience:
o Project management including the coordination of work of others utilizing recognized agile project management methodologies
o Knowledge and experience in business analysis with ability to understand and document business processes within assigned systems / applications through consultation with Clients / end users
o In-depth understanding of assigned business areas/processes
o Detailed knowledge and experience with incident / problem tracking, change management, asset management, and project management utilizing ITSM (Information Technology Service Management) applications
o Knowledge and experience with technologies to identify solutions to integrate data between assigned systems or migrating components to cloud services
• Previous experience working with highly sensitive data (HR data, Health data, etc.)
• Basic Knowledge and experience in client-server technology, object-oriented design, directory services, database systems, application development tools, application administration / security, systems documentation, system troubleshooting, and compliance with user accessibility requirements
• Advanced proficiency in report writing and Microsoft Office 365 application / collaboration tools (including knowledge of SQL)
• Knowledge of current IT best practices, technologies, and regulatory/compliance standards such as:
o ITIL (Information Technology Infrastructure Library) standard practices
o Documentation/ versioning tools
o FIPPA, PHIPA, PIPEDA
• Excellent teamwork, organization, multitasking, analytical, problem solving, decision making, customer service and written/oral communication skills (including the ability to effectively communicate technical concepts to stakeholders)
• Ability to maintain strict confidentiality and discretion at all times
• Ability to learn and adapt to new technologies, tools, and processes
• Demonstrated commitment in working to create an inclusive, equitable, and just environment to supporting diverse constituencies and population

Since 1963, the University of Windsor has been a forward-looking community that comes together to study, to learn, to teach, and to serve. Our symbol is the bridge; our vista is cross-border; our commitment is local; and our impact is global. We are a dynamic, inclusive community of higher learning with roots going back more than 160 years and with a future full of promise.

In pursuit of the University's commitment to employment equity, members from the designated groups including women, Indigenous Peoples (First Nations, Métis, Inuit), racialized persons/visible minorities, persons with disabilities, and persons of a minority sexual orientation and/or gender identity are encouraged to apply and to self-identify.

If you need an accommodation for any part of the application and hiring process, please notify the Talent & Workforce Team ([email protected]). Should you require further information on accommodation, please visit the website of the Office of Human Rights, Conflict Resolution and Mediation (OHRCRM).

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
We thank all applicants in advance for their interest in the University of Windsor, however, only those under consideration will be contacted. Applications submitted through employment agencies will not be considered.