Première détection par notre source: il y a 4 jours
Cafe Supervisor, Thierry Alberni
@ Thierry Chocolates
Vancouver, Colombie-Britannique
En bref
Thierry Chocolates is hiring a full-time Cafe Supervisor at its Thierry Alberni location, reporting to the Store Manager. The role runs daily shifts, manages staff and guest service, and handles inventory and ordering. The posting requires at least one year of hospitality, retail or food service experience and a flexible schedule with early, weekend and holiday shifts.
Responsabilités :
- Run daily shifts and manage staff to meet labour targets
- Engage guests and resolve in-store complaints
- Complete weekly and monthly inventory counts and place orders
- Support recruitment, onboarding and training of front-of-house staff
- Open and close the store when scheduled
Résumé des exigences :
- At least one year of hospitality, retail or food service experience
- Supervisory experience preferred
- Post-secondary education in business or hospitality preferred
- Serving It Right certification
- Excellent English communication skills
- Flexible schedule including early, weekend and holiday shifts
Outils et compétences
Source et dates
Type de source non vérifié · pushoperations
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-06
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Commerce de détail |
| Expérience | 1 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Restaurant ou cuisine |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
| Langues | English |
| Permis et certifications | Serving It Right |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Business Management, Hospitality Management |
| Avantages mentionnés | Horaire flexible, Repas gratuits ou à rabais |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Thierry Chocolates
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 3 |
Position: Supervisor
Location: Thierry Alberni
Reports to: Store Manager
WHO WE ARE:
Thierry Busset is widely regarded as one of the finest pastry chefs in North America. Our shop boasts a stunning room featuring classic chocolates, macarons, cakes and pastries; all items are hand-made daily using only premium ingredients. Barista-crafted espresso and liquid chocolate beverages are also a central part of the cafe, complimented by a selection of sandwiches, soups, and savoury offerings. We are also licensed and offer a selection of wine and spirits to complement our wide array of products.
POSITION SUMMARY:
The Supervisor is responsible for overseeing daily/shift operations to ensure the floor runs at full efficiency and that customers receive the highest level of service excellence. The Supervisor will also support in inventory, ordering, and administrative duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
- Actively engage with guests, cultivating relationships and guest satisfaction
- Support in recruitment, onboarding, and training of new front-of-house staff
- Responsible for weekly and monthly inventory counts and inputting counts into reporting system
- Proactively place orders each week and project upcoming inventory needs
- Open/close store when scheduled
- Manage staff and effectively and efficiently run daily shifts to ensure labour targets are met
- Organize daily cake order forms and work with kitchen to manage ordering needs
- Respond to all incoming inquiries and provide extensive product knowledge to all customers
- Troubleshoot any maintenance or technological issues throughout your shift
- Manage in-store customer complaints and resolve negative situations to guarantee customers leave with a positive Thierry experience
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- At least one year of experience in a hospitality/retail/food service environment
- Supervisory experience is preferred
- Post-secondary education in a related field such as Business or Hospitality Management
- An excellent multi-tasker with an eye for detail
- Organized and able to work under pressure in a very busy environment
- Excellent English communication skills
- Serving It Right Certification
- Ability to work a flexible schedule with early morning, weekend, and holiday shifts
WE OFFER:
- Extended health benefits after 6 months of employment
- Competitive compensation
- Tip pooling
- Flexible schedule
- Staff meals
This position will remain open until filled.
Journal
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