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Première détection par notre source: à l’instant

Call Centre Dispatcher

@ Compass Group Canada

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St. John's, Terre-Neuve-et-Labrador

Temps plein
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SIGNAUX

Résumé des exigences :

  • Experience in a Call Centre is an assist
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

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Compass Group Canada

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ChampValeur
Offres sur Jobsy9
Description
Now, If You Were To Come On Board As a Call Centre Dispatcher, We’d Ask You To Do The Following For Us

  • Respond to customer inquiries regarding Patient Transport and Environmental Services
  • Utilize computer/on-line guidelines in responding to customer inquiries
  • Communicate with customer to help them understand proper use of the facility they are in
  • Resolve customer issues related to Environmental Services and Patient Transport
  • Complete, process, and maintain applicable paperwork and records
  • Research and resolve customer disputes and problems within established limits
  • Handle dissatisfied customers in a courteous and professional manner
  • Strive to resolve customer issues on the first call without having to transfer callers
  • Follow escalation procedures as needed

Role

Think you have what it takes to be our Call Centre Dispatcher? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

  • Experience in a Call Centre is an assist
  • Excellent interpersonal skills to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner
  • Effective verbal and listening communication skills
  • Strong, genuine customer-focused service and quality attitude
  • Proficient in Microsoft Office with exceptional Excel skills

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