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Publié il y a 20 jours

Campus Store Manager

@ Follett Corporation

Fredericton, Nouveau-Brunswick

3+ ans d’expérience
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SIGNAUX

En bref

Follett Corporation is hiring a Campus Store Manager in Canada to lead all store operations, drive sales, and manage the team. The role also builds campus and community relationships and oversees day-to-day store performance and financial metrics. Travel is minimal, under 10%.

Responsabilités :

  • Execute operating plans, sales promotions and daily store operations
  • Lead team recruitment, training, coaching and performance management
  • Manage store financials, shrink budget and markdown approvals
  • Build relationships with campus, faculty and community
  • Ensure excellent customer service and store safety

Résumé des exigences :

  • Bachelor's degree or equivalent
  • 3-5 years of retail management or strong customer service experience
  • General computer skills
  • Strong financial acumen and analytical skills
  • Academic retail experience is an asset

Outils et compétences

Source et dates

Type de source non vérifié · adp-myjobs

Date publiée par l’employeur
2026-10-20
Première détection par notre source
2026-10-20
Mise à jour du dossier source
2026-10-27

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience3 an(s) et plus
Gestion d’équipeOui
Déplacementsavion : minimes · route : minimes
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
FormationBaccalauréat (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Follett Corporation

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 80,000 schools and operates more than 1,250 local campus stores and 1,600 virtual stores.

Abonnés LinkedIn
25 097
Personnes associées sur LinkedIn
1 320
Bureaux déclarés
  • 3 Westbrook Corporate Center, 200, Westchester, Illinois 60154, US
  • 1340 Ridgeview Drive, McHenry, Illinois 60050, US
  • 1433 Internationale Parkway, Woodridge, Illinois 60517, US
  • 150 Executive Center, Greenville, South Carolina 29615, US
  • 75 Sgt Wm B Terry Drive, Hingham, Massachusetts 02043, US
  • 268 Summer Street, 502, Boston, Massachusetts 02210, US
  • 2550 West Tyvola Road, 300, Charlotte, NC 28217, US
  • 1120 U.S. Route 22 East, Bridgewater, NJ 08807, US
  • 251 Mt. Olive Church Road, Commerce, GA 30599, US
  • 501 S. Gladiolus Street, Momence, IL 60954, US
  • 1160 Trademark Drive, 111, Reno, NV 89521, US
  • 875 Greentree Road, 678, Pittsburgh, PA 15220, US
  • 4805 S. Colony Blvd., 102, The Colony, TX 75056, US
Catégories d’activité
  • Training
  • Higher Education
  • E-Commerce
  • Retail Technology
  • Language Learning
  • Education
  • Retail
  • Other Retail Shops
  • Retail and wholesale
Autres noms enregistrés
  • Follett
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 80,000 schools and operates more than 1,250 local…

ChampValeur
SecteurEducation Administration Programs
Taille10,001+ employees
Siège socialWestchester, Illinois
Type d’organisationPrivately Held
Offres sur Jobsy8
LinkedInVoir la page
Description

Position Overview

As a Campus Store Manager - Canada, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.

Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.

Responsibilities

Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including:

  • Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
  • Responsible for leading in-store course materials activities in collaboration with course materials leadership.
  • Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget.
  • Review and approve store markups, markdowns, and write-offs within company guidelines.
  • Ensures the security of company assets and the safety of associates and customers, and adherence to company policies.

Campus Relationships: Communicate and partner with the campus including:

  • Facilitation of campus and/or community events.
  • Day-to-day communication of store operational activities.
  • Strategic Partnership Reviews.
  • Ensure campus outreach and engagement.
  • Bookstore Advisory Committees.

Talent Management: Responsible for full cycle talent management, including:

  • Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results.
  • Ensure effective performance management and maintain a culture of accountability.
  • Recruit, train, coach, and develop all team members.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

  • Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share.
  • Answer routine inquiries and handle escalated complaints.
  • Ensure the store is neat, clean, and orderly.
  • May oversee a café or convenience store and must ensure compliance with all health and food safety regulations.

Other duties as assigned to support general store operations.

  • Bachelor's Degree or Equivalent.
  • 3-5 years of retail management or strong customer service experience.
  • General Computer Skills.
  • ​​Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Vital customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • Travel: minimal - less than 10%.

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