Christmas Central Supervisor

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

JOB DESCRIPTION: The Christmas Central worker provides support to the Community and Family Services to support our Christmas hamper program. This is a seasonal program that is responsible for the intake and delivery of our Christmas hamper program.

ACCOUNTABILITIES:

• Help set up and establish Christmas Central.
• Ability to complete and instruct all areas of the hamper application.
• Work with Community Services intake workers.
• Make sure supplies are in order for set up (tea, coffee, cookies, treats, sugar, milk)
• Responsible for open and closure of Christmas Central.
• Fill in as Intake Worker/Hostess as needed.
• Make sure Intake Worker/Hostess are available for their day (phone #’s available)
• Make sure enough applications are available daily (pick up at C&S)
• Return completed applications to Care & Share daily.

• Capability to perform unscheduled work as required by the team.

WORKING CONDITIONS

• This is a contract part time position based on 20 hours per week.

• Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
• Flexibility in scheduling is required, as the hours may increase as per operational requirements.

• Ability to lift/move up to 20 lbs. (11.34 kgs) in a safe manner.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS

Completion of high school preferred.

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS:

A minimum of 1 year prior related experience working or volunteering in community based programs would be an asset.

SKILLS AND CAPABILITIES

• Good people skills;
• Must be pleasant, helpful and a worthy representative of The Salvation Army as she/he meets and deals with the public.
• All clients, staff and volunteers are to be treated in a courteous, friendly and cooperative manner, with every effort made to show respect and compassion for the needs presented.
• Candidate will be dealing with clients personal information and all precautions need to be taken to ensure confidentiality. No client information is to be divulged to anyone outside of The Salvation Army.
• Adaptability and flexibility in accepting changes to routine;
• Ability to deal with frequent interruptions while maintaining focus in completing all routine tasks;
• She/he will be responsible to the Family Services Operations Coordinator in matters of job performance, policy, special requests, or other concerns that will arise.

• be able to consent to and meet the necessary security clearance criteria as determined by The Salvation Army;

• understanding of and support for the Identity and Mission Statement of The Salvation Army in Canada.

• strong customer service ethics including ability to deal with the public in a friendly manner;
• ability to work in a team setting as well as willingness to take personal initiative;
• ability to sustain a daily routine of considerable lifting, reaching and bending;

• valid BC Driver’s License,
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected]if you have a need for any accommodation and we will be pleased to discuss this with you.