Première détection par notre source: il y a 27 jours
Claims Call Centre Associate
@ Jumpstart Refugee Talent
Montréal, Québec
En bref
Jumpstart Refugee Talent is hiring a full-time Claims Call Centre Associate for an insurance and financial services employer partner. The role processes insurance claims, documents loss reports, coordinates claim intake and supports specialized projects. Requires at least 18 months of contact centre experience and insurance licensing or the ability to obtain it.
Salaire :
48 000 $–64 000 $ par année
Responsabilités :
- Process routine and complex first reports of loss
- Coordinate claim intake and routing to specialists
- Monitor workloads and manage resources
- Communicate with insurance agents and brokers
Résumé des exigences :
- High school diploma with two years of customer service experience, or insurance apprenticeship with associate degree
- At least 18 months of contact centre experience
- Advanced Microsoft Office skills
- Insurance licensing or ability to obtain it
Outils et compétences
Source et dates
Type de source non vérifié · dover
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-14
- Mise à jour du dossier source
- 2026-10-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | Insurance licence |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Jumpstart Refugee Talent
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Empowering refugee talent and supporting employers with their effort to inclusive refugee hiring practices in Canada.
Description complète de l’entreprise
Jumpstart Refugee Talent is a refugee led non-profit organization and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, we focus on the economic empowerment of newly settling refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities. Jumpstart serves refugees from all backgrounds across Canada and works to address underemployment and economic inclusion
- Abonnés LinkedIn
- 8 823
- Personnes associées sur LinkedIn
- 49
- Bureaux déclarés
- 1 University Ave, 3rd Floor, 3rd Floor, Toronto, Ontario M5J 2P1, CA
- Catégories d’activité
- Employment
- Social Entrepreneurship
- Non Profit
- Career Planning
- Autres noms enregistrés
- Refugee Hiring
- Jumpstart Refugee Talent - Partner
- Jumpstart Refugee Talent
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Jumpstart Refugee Talent is a refugee led non-profit organization and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, we focus on the economic empowerment of newly settling refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities. Jumpstart serves refugees from all backgrounds across Canada and works to address…
| Champ | Valeur |
|---|---|
| Secteur | Non-profit Organizations |
| Taille | 11-50 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Nonprofit |
| Fondée en | 2016 |
| Offres sur Jobsy | 40 |
| Voir la page |
Our employer partner is into insurance and financial services and currently looking to add an experienced Claims Call Centre Associate to their team!
Job Overview:
The Claims Call Centre Associate is responsible for processing insurance claims, documenting loss reports, coordinating claim intake, and providing timely, high-quality customer service while supporting specialized projects and collaborating with internal and external stakeholders.
Key Responsibilities:
Process routine and complex first reports of loss through various channels, ensuring accurate documentation and timely follow-up.
Handle technical claims-related duties and support specialized projects and pilot initiatives.
Coordinate the intake and appropriate routing of claims requiring specialized expertise.
Monitor workloads and manage resources in accordance with established procedures.
Collaborate with internal teams, including underwriters, account managers, and claims specialists.
Communicate professionally with external partners, including insurance agents and brokers.
Follow applicable legal, regulatory, and compliance requirements.
Meet departmental targets for service quality, call availability, and productivity.
Perform additional duties as assigned by management.
Qualifications:
High school diploma or equivalent, with at least two years of customer service experience; alternatively, an eligible insurance apprenticeship with an associate degree.
Completion of basic insurance coursework.
At least 18 months of contact centre experience.
Advanced Microsoft Office skills.
Knowledge of the insurance industry is an asset.
Insurance licensing or the ability to obtain the required licence, as applicable.
For positions based in Quebec, fluency in written and spoken French and English is required.water
We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.
Recruitment Transparency & Compliance Statement
Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.
As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:
Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings
Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.
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