Publié le mois dernier
Claims Processor
@ Vaco by Highspring
Burlington, Ontario
En bref
Vaco by Highspring is recruiting a full-time Claims Processor for one of its clients in the Greater Toronto Area. The role investigates and resolves freight and cargo claims for loss, damage and delay, and negotiates settlements with carriers, insurers and customers. The posting states a salary of $55,000 to $65,000 per year, plus possible discretionary bonuses and benefits.
Responsabilités :
- Review claims and shipment documents to establish validity and proof of loss
- Investigate cargo loss, damage and delays to determine liability
- Negotiate settlements with carriers, insurers and customers
- Handle collections on outstanding claims
- Report claim status and trends to leadership
Résumé des exigences :
- Prior claims experience
- Customer service experience
- Logistics background
- Resident of the Greater Toronto Area
- Permitted to work in Canada
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-12
- Première détection par notre source
- 2026-11-11
- Mise à jour du dossier source
- 2026-11-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Femmes, Personnes racisées, 2ELGBTQI+, Personnes handicapées, Vétérans |
| Avantages mentionnés | Régime de retraite, Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Vaco by Highspring
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Agility at Work
Description complète de l’entreprise
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com.
- Abonnés LinkedIn
- 1 324 155
- Personnes associées sur LinkedIn
- 1 479
- Bureaux déclarés
- 5501 Virginia Way, Suite 120, Brentwood, Tennessee 37027, US
- 1133 Quail Ct, Pewaukee, Wisconsin 53072, US
- 4030 W Boy Scout Blvd, 100, Tampa, Florida 33607, US
- 31 Milk St, #510, Boston, Massachusetts 02109, US
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- 1435 W Morehead St, 240, Charlotte, North Carolina 28208, US
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- 2000 S Colorado Blvd, Denver, Colorado 80222, US
- 5875 Castle Crk Pkwy Dr N, 100, Indianapolis, IN 46250, US
- 6701 Center Dr W, 960, Los Angeles, California 90045, US
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- 2 Trap Falls Rd, 314, Shelton, Connecticut 06484, US
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- 2001 N Main St, Walnut Creek, California 94596, US
- 301 N Main St, Winston-Salem, North Carolina 27101, US
- 736 6 Ave SW, Calgary, Alberta T2P 3T7, CA
- Autres noms enregistrés
- Vaco by Highspring
- Spécialités
- Staffing
- Recruiting
- Talent Solutions
- Finance & Accounting
- Technology
- Operations
- and Human Resources
- Le profil indique une agence de recrutement
- Oui
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 5,001-10,000 employees |
| Siège social | Brentwood, Tennessee |
| Type d’organisation | Privately Held |
| Spécialités | StaffingRecruitingTalent SolutionsFinance & AccountingTechnologyOperationsand Human Resources |
| Offres sur Jobsy | 62 |
| Voir la page |
Claim intake & validation
- Reviewing and researching reported claims to determine their validity
- Reviewing shipment documentation (bills of lading, delivery receipts, inspection reports, photos) to establish proof of loss or damage
Investigation
- Investigating and analyzing cargo claims for loss, damage, and delays to determine company liability and costs while protecting company and customer interests
- Determining whether the carrier, the shipper, or the company bears liability
Documentation & filing
- Managing the documentation and submission process for each claim, and collecting the necessary documents and information to file, investigate, and resolve claims in a timely manner
Communication & follow-up
- Making contact with carriers, insurance companies, salvage companies, and customers regarding claims made by customers, receivers, or shippers for damaged goods or shortages of freight
- Building and maintaining relationships with carriers, insurance companies, and customers
- Serving as the primary point of contact for freight-claims-related information and coordinating with relevant internal departments
Resolution & collections
- Negotiating settlements and resolving claims
- Handling collection efforts from clients and carriers related to outstanding claims
- Working with accounting and collections staff to resolve carrier and customer accounting issues tied to claims
Reporting & process improvement
- Proactively reviewing outstanding claims and preparing regular reporting for leadership on claim status
- Generating and analyzing claims data (trends, costs, resolutions) and recommending ways to reduce claim frequency
- Helping improve claims processes and develop efficiencies
About You
- Prior claims experience
- Customer service experience
- Logistics
Pay Range
$55,000 - $65,000 per year
This position for employment is for a current vacancy with Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing position. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if one is needed to participate in the job application or interview process, please contact [email protected] .
Vaco by Highspring respects your privacy and is committed to providing transparent notice of our policies in English here and in French here. Additionally, the company uses AI to perform preliminary screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco/Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
Having said that Vaco by Highspring believes that the salary range referenced reasonably estimates the base compensation for an individual hired into this position. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company’s retirement plan (or similar retirement benefits).
Privacy Policy - Highspring
A post from Vaco Global on Highspring provided by: https://www.highspring.com
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