Clerk Receptionist, Child and Family Services

Job Summary

Location: Tłı̨chǫ Region

Department: Tłı̨chǫ CSA - Health and Social Services

Job ID: 28560

Salary: $68,699 - $82,037

Employment Type: Full-Time, Temporary

Closing Date: Nov 19, 2026

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Limited Competition

This job opening is limited to residents living within 25 kilometers of Behchoko.

Department Information

The Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Strong Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures.

Job Information

The Clerk Receptionist provides front-line administrative, clerical, reception, and translation support for Child and Family Services within the Tlicho Community Services Agency. Based in Behchoko and reporting to the Regional Supervisor of Child and Family Services, the position supports staff by managing office operations, responding to client inquiries, coordinating information and documentation, and providing Tlicho-English interpretation and translation services. The role is essential in ensuring clients can access services effectively and that social services staff can focus on delivering programs and supports to children, families, and community members.

Working in a culturally diverse and often high-pressure environment, the incumbent must balance multiple competing priorities while providing professional, respectful, and compassionate service. The position regularly interacts with clients who may be experiencing crisis, trauma, language barriers, or emotional distress, requiring strong communication, judgment, patience, and crisis intervention skills. The Clerk Receptionist contributes to the Agency's "Strong Like Two People" vision by supporting service delivery that respects and integrates both Tlicho and non-Tlicho knowledge, values, and traditions.

Key Responsibilities

• Provide receptionist services and clerical support to ensure efficiency and effectiveness within the Child and Family Services (CFS) office.
• Perform clerical duties to maintain CFS administration.
• Financial processing and other related duties as required.

Key Qualifications

• The completion of High School (Diploma) and one (1) year of related experience.
• Must have valid Class 5 driver's license.

Equivalencies

• An equivalent combination of relevant education and experience amounting to two (2) years.
• Relevant education or experience my include:
  • Office Administration
  • Business Administration
  • Human Services
  • Social Work

The GNWT offers a competitive salary, an annual northern living allowance, a generous defined benefit pension plan, and health/dental benefits in addition to relocation assistance, if applicable. For more information about living and working in the Northwest Territories. please visit our benefits page or NWT Tourism.

GNWT Inquiries

Inquiries Only:

Tlicho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
NISHI KHON BUILDING, 2nd FLOOR
BOX 419
BEHCHOKO NT X0E 0Y0
Tel (867) 392-3053
Fax (867) 392-6861
[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Term Position

This job opening is for a 1 Year Term.

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Transfer Assignments

Transfer Assignments may be considered.

Job Opening Information

Job Opening ID # 28560

Closing Date: November 19, 2026 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $35.23 per hour to $42.07 per hour (approximately $68,699 - $82,037.) plus an annual Northern Allowance of $5,536.

Application Assistance

For more information on preparing and submitting your application, please visit: Preparing Your Application