Clerk Typist III (FCT)

About Us:
Newfoundland and Labrador Health Services is the province’s integrated health authority. Labrador-Grenfell Zone is one of five geographic operational zones, serving all communities in Labrador and those north of Bartlett’s Harbour on the Northern Peninsula. For more information on NL Health Services, visit www.nlhealthservices.ca In keeping with Newfoundland and Labrador Health Services (NLHS) vision of “Health and Well-Being. Every Person. Every Community.” and in alignment with Health Accord NL’s vision of a rebalanced health system, we are committed to improving health outcomes for the population living in the LG Zone through the implementation of Family Care Teams (FCT).

Job Summary:
Reporting to the Collaborative Practice Manager FCT (or designate), the Clerk Typist III is responsible for the overall administrative support to the Labrador West Family Care Team in the provision of primary health care services. The Clerk Typist III is responsible for general clerical, secretarial and receptionist support to the management and staff of the Labrador West Family Care Team.

The position will involve a wide range of clerical and administrative tasks including (but not limited to):

• Maintenance and support of the Med Access electronic health record (EMR)
  
• Client registration, appointment procurement and confirmation of appointment times with clients
  
• Distribution and filing of correspondence, filing of loose reports, copying of reports, record retrieval,
  
• Release of information
  
• Processing of and sending referrals
  
• Coordinating meetings; taking and preparing minutes
  
• Data entry
  
• Other computer programs/systems utilized may include (but are not limited to): all Microsoft Office Applications; Client and Referral Management System (CRMS); Meditech; Provincial Client Registry/Unique Personal Identifier; Client Index Database and inter-site transfer of Client Records Database.
  
• Other duties: answering phones, ordering, receiving, stocking supplies, and other related tasks.
  
• This position may also be responsible for payroll functions including payroll and mileage data entry, maintaining attendance and leave balance records as well as changes to schedules/records, printing of requests/changes, and contact with timekeepers.

Qualifications:

• Successful completion of a two-year Office Administration program OR completion of a one-year Office Administration program from an approved/recognized college supplemented by two years' experience within the last four in a progressively responsible clerical role.
• Successful completion of an approved / recognized medical terminology course
  
• Demonstrated proficiency in Microsoft Office, Excel, PowerPoint and Outlook
  
• A valid Newfoundland and Labrador Class 5 Drivers license and access to a private vehicle.
  
• The successful candidate must be willing to complete Electronic Medical Record (EMR) training upon commencing the position.
  
• Proof of a current office administration program is required. To be considered current, they must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.
• If medical terminology isn’t current, a medical terminology test may be administered by the Human Resources Client Services Department.

Job Demands:

• By applying for this job, you acknowledge and understand that regular requirements and demands of this job include (but are not limited to):
  
• Regularly lifts objecting weighing less than 5 lbs and occasionally up to 10 lbs
  
• Work provides the opportunity to occasionally stand and walk within the office environment and requires bending, stretching, etc. to retrieve and
  return files.
  
• Constantly performs repetitive fine motor skills while sitting and using a computer and mouse for typing.
  
• Regularly to constantly uses bilateral, repetitive fine finger/precision work (i.e. typing/ mousing) on the computer (seated at a workstation).