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Publié il y a 6 jours

Client Access Representative - FT (#2026-496-CHS-329) EA

@ Hastings County

Toutes ses offres Site Web

Belleville, Ontario

Temps plein1+ ans d’expérience
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En bref

Hastings County is hiring a full-time Client Access Representative in its Community and Human Services Department in Belleville, Ontario. The role covers front counter reception, switchboard operation, appointment and file coordination, and backfill support for access staff. Hours are Monday to Friday, 8:30 am to 4:30 pm, with a stated wage of $49,701.96 to $54,608.26 per year and excellent fringe benefits.

Responsabilités :

  • Front counter reception for Community and Human Services
  • Receive and direct calls through the integrated switchboard
  • Coordinate appointment schedules and interview rooms
  • Sort and distribute mail and arrange file transfers

Résumé des exigences :

  • Two-year diploma in business or accounting, or equivalent experience
  • One to two years related work experience
  • Knowledge of MFIPPA and Ontario social program legislation
  • Proficiency in Word, Excel and Outlook

Outils et compétences

SAMSYARDIOCCMSSwitchboard
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-04
Première détection par notre source
2026-11-04
Mise à jour du dossier source
2026-11-04

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (exigé)
Domaines d’étudesBusiness, Accounting

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Hastings County

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Welcome to Hastings County's Linkedin page

Description complète de l’entreprise

Hastings County provides a broad range of human services to its 14 member municipalities and the separated cities of Belleville and Quinte West. These services include: Ontario Works Child Care Subsidized Housing Long Term Care Land Ambulance Planning and Economic Development Services are provided for the member municipalities only.

Abonnés LinkedIn
2 943
Personnes associées sur LinkedIn
344
Bureaux déclarés
  • 235 Pinnacle Street, PO Bag 4400, Belleville, Ontario K8N 3A9, CA
Catégories d’activité
  • Human Resources
  • Information Technology
  • Health Care
  • Public Safety
  • Tourism
  • Real Estate
  • Social Assistance
  • Government
  • Emergency Medicine
Autres noms enregistrés
  • Hastings County
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Hastings County provides a broad range of human services to its 14 member municipalities and the separated cities of Belleville and Quinte West. These services include: Ontario Works Child Care Subsidized Housing Long Term Care Land Ambulance Planning and Economic Development Services are provided for the member municipalities only.

ChampValeur
SecteurGovernment Administration
Taille501-1,000 employees
Siège socialBelleville, Ontario
Type d’organisationGovernment Agency
Fondée en1792
Offres sur Jobsy13
LinkedInVoir la page
Description

Client Access Representative

Belleville, ON

Permanent Full-Time

Hastings County has a current vacancy for Full-Time Client Access Representative in our Community and Human Services Department. Through commitment to established operating principles, this position is responsible to provide front counter reception and switchboard operation for the integrated Community and Human Services Department. This will involve working with all levels of staff in the organization as well as with external groups, agencies and/or individuals.

Successful candidates are expected to embrace and abide by the Hastings County Community & Human Services operating principles and customer service-centered philosophies.

DUTIES:

  • Responsible for front reception duties for Community & Human Services.
  • Receive and direct incoming phone calls through our integrated switchboard.
  • Monitor and assist with the coordination of appointment schedules and interview rooms.
  • Receive, sort, and distribute mail dropped off at main counter and drop off area.
  • Schedule, assign, and record internal file transfers, facilitate internal and external file transfer requests for Case Workers and IAC.
  • Accept overflow queue calls as per “call back” procedures of IAC
  • Backfill Job Information Clerk and support for other access and program support staff as required.
  • Other duties as assigned

QUALIFICATIONS:

  • Minimum two-year diploma in business or accounting
  • One to two years related work experience
  • Equivalent combination of education and experience may be considered.
  • Expert knowledge of County customer service standards and strong interpersonal skills to resolve issues at first point of contact for effective liaison with staff and the public.
  • Knowledge of relevant legislation/policy/procedures including MFIPPA, the Ontario Works/Ontario Disability Support Program/Day Nurseries, Housing Services Act, 2011 and Residential Tenancy Acts to provide general information pertaining to eligibility requirements.
  • High degree of proficiency with Windows programs including Word, Excel, and Outlook
  • General working knowledge of departmental databases including SAMS, YARDI, and OCCMS
  • Demonstrated ability to work with minimal supervision and effectively in a team environment
  • Use of discretion and good judgment is essential when dealing with highly confidential and sensitive issue

HOURS OF WORK: Monday - Friday - 8:30 am to 4:30 pm

WAGE RANGE: $49.701.96 - $54,608.26/annum, with excellent fringe benefits

CLOSING DATE: Thursday, November 12, 2026 by 4pm

This posting is to fill an existing vacancy and actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. We thank all candidates who apply, but advise that only those persons selected for an interview will be contacted.

"The County of Hastings is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please contact us if you require this posting in an alternate format. If contacted for an employment opportunity, please advise Human Resources if you require accommodation."

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