Client Accounting Administrator

The Client Accounting Administrator provides accounting and administrative services to Single and Multiple Employer Plans. This includes answering telephone inquiries and corresponding with the employers and members of various plans on such matters as coverage, admissions, terminations, and beneficiaries. It also includes producing financial reports and maintaining high-quality client services.
We are seeking a motivated team player who thrives in a fast-paced, challenging environment, demonstrates strong problem-solving skills, works independently with minimal supervision, and is committed to long-term career growth.

The Client Accounting Administrator will:

• Master the inhouse database systems called CAPS. Create, maintain, and update coverage in systems.
• Verify premium rates for various benefits and process rate changes.
• Collect, reconcile, and balance employer reports, member payment via cheques, EFT, or credit/debit.
• Learn the online credit card system to collect payments from members and set up accounts and re-occurring billing.
• Manage Accounts Receivable and Accounts Payable.
• Track outstanding invoices, prepare deposits, and process EFT and wire transfers.
• Perform bank and credit card reconciliations, post journal entries, and maintained accurate financial records.
• Prepare monthly financial statements and monitor cash flow to support clients.
• Complete year-end reconciliations and audit working papers, and assist with the preparation of T4A slips.
• Execute administrative office support, document organization, email correspondence, and maintain accurate filing system.
• Provide professional, friendly, and prompt client service.
• Interact with consultants and collaborate with the pension and claims department.

To be successful as a Client Accounting Administrator with Coughlin & Associates, you will need:

• Completion of post-secondary education in a related field such as Business Administration or Accounting.
• 1 - 2 years of professional administrative experience in an office environment.
• Proficiency using the MS Office Suite and accounting programs such as Sage or QuickBooks.
• Strong organizational skills, the ability to prioritize and multi-task, and manage time effectively.
• Excellent grammatical, spelling, and communication skills.
• Strong attention to detail and the ability to meet strict deadlines.
• The ability to work well in a team environment and independently.
• To use tact and discretion to maintain information in the strictest of confidence.
• To provide exceptional client service by promptly addressing client and member inquiries and executing requests.
• To adhere to existing company policies and procedures.
• Previous experience in the benefits or insurance industry would be considered as asset.
• Fluency in both French and English would be considered an asset.

What's in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the

communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].

The base salary range for this position is between $47,000 - $50,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.