Client Care Worker

Client Care Worker - Special Care Unit

Posting #: 4381 Posting Date: Nov 6, 2026 Posting Closing: Nov 19, 2026

Have you heard of us?

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford. We’re committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team!

Are you the one we’re looking for?
We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

Within a multi-disciplinary team, you will actively provide support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental health issues. Services are based on a residential harm reduction approach to service delivery.

This is a unionized part-time position with a starting wage of $22.44 per hour, plus a $0.50 per hour overnight premium for hours worked between 11:00 p.m. and 7:00 a.m.

The position offers 16 hours per week, with scheduled shifts on Fridays and Saturdays from 12:00 a.m. to 8:00 a.m.

Key Responsibilities:

1. Work effectively within a strengths-based client-centered approach to service delivery.
2. Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.
3. Administer medications and appropriately document distribution, according to the established guidelines of the program.
4. Administer alcohol and appropriately document, according to the established guidelines of the program.
5. Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.
6. Participate in meal planning and preparation (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.
7. Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.
8. Respond according to program protocols to emergency or crisis situation.
9. When appropriate and required, interact with internal and external service providers.
10. Attend and participate in all relevant staff meetings and training opportunities, as requested.
11. Provide coverage for other employees on shift, as required.
12. Other duties as assigned.

What you will bring:

1. Post-secondary degree or diploma in Social Services, or an equivalent recognized by the Ontario College of Social Workers and Social Service Workers, and relevant past experience.
2. Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form rapport with target population.
3. Non-Violent Crisis Intervention & First Aid/CPR training.
4. Certifications in Safe Food Handling, ASIST, P.I.E.C.E.S., and Mental Health First Aid are considered assets.
5. Experience providing client-centered services within a multi-disciplinary team of providers.
6. Excellent communication and documentation skills.
7. Must be willing to work flexible hours.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/
   
2. From there you can access all of Wesley’s job postings
   

Wesley is an equal opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls please. More information about Wesley can be found on our website at www.wesley.ca