Connexion Inscription gratuite
Postuler

Première détection par notre source: à l’instant

Client Experience Specialist

@ Premier Construction Software

Toutes ses offres

Markham, Ontario

Temps plein
Postuler
SIGNAUX

Résumé des exigences :

  • The Client Experience Specialist is a full-time, hybrid role based in Markham, ON.
  • This role focuses on supporting clients throughout their lifecycle, including, training and ongoing product usage, to ensure a smooth and positive experience with Premier’s ERP platform.
  • The Client Experience Specialist will proactively gather feedback, identify opportunities to improve customer satisfaction, and guide clients on best practices to maximize platform value.
  • Accounting background or experience is a must
  • Strong interpersonal skills and ability to build trusting, long-term relationships with clients.
  • Clear, professional communication skills, including active listening and concise written and verbal communication.
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler

Premier Construction Software

Toutes ses offres
ChampValeur
Offres sur Jobsy1
Description

Company Description

Premier Construction Software is a global, AI-powered construction ERP platform that helps growing general contractors and land developers control job costs, cash flow, and risk across every project. The cloud-based solution replaces disconnected accounting, project management, and field tools with a single source of truth for WIP, change orders, and forecasting. Built specifically for multi-project, multi-entity portfolios, Premier offers advanced construction accounting, real-time reporting, and cash-flow forecasting to keep margins on track. Integrated project and field management tools connect RFIs, subcontracts, drawings, and change orders directly to budgets and schedules, while automated billing, approvals, and payroll help teams reduce manual work and speed collections. Role-based dashboards and consolidated reporting support better decision-making for construction finance teams.

Role Description

The Client Experience Specialist is a full-time, hybrid role based in Markham, ON. This role focuses on supporting clients throughout their lifecycle, including, training and ongoing product usage, to ensure a smooth and positive experience with Premier’s ERP platform. Day-to-day responsibilities include responding to client inquiries, troubleshooting issues, and coordinating with internal teams to resolve technical or process-related concerns. The Client Experience Specialist will proactively gather feedback, identify opportunities to improve customer satisfaction, and guide clients on best practices to maximize platform value. The role also involves maintaining accurate records in CRM tools, preparing client-facing documentation, and contributing to continuous improvement of client support processes.

Qualifications

Accounting background or experience is a must

  • Strong interpersonal skills and ability to build trusting, long-term relationships with clients.
  • Clear, professional communication skills, including active listening and concise written and verbal communication.
  • Experience in customer service with a focus on resolving issues and ensuring high customer satisfaction.
  • Background in customer experience, including gathering feedback and improving processes that impact clients.
  • Ability to learn and explain cloud-based or SaaS software; experience with ERP or construction technology is an asset.
  • Comfort working in a hybrid environment, managing time effectively and collaborating with cross-functional teams.
  • Detail-oriented with strong organizational skills and proficiency with CRM and support ticket systems.
  • Post-secondary education in business/accounting, communications, or a related field, or equivalent experience.

Emplois semblables

  • Bilingual Client Experience Specialist (Inbound & Outbound)

    Toronto, ON
    TélétravailTemps plein

    Medcan Health Management Inc.

    1+ ansCandidates need a bachelor's degree or post-secondary diploma, 1-2 years of customer service experience, and fluent English plus Mandarin and/or Cantonese. Microsoft Office proficiency is required and Salesforce is an asset.

    Microsoft Office, Salesforce, Client portal

  • Client Experience Specialist

    Ontario
    63k $/an

    PUBLIC SERVICES HEALTH & SAFETY ASSOCIATION

    3+ ansCandidates need a university degree or equivalent experience, at least 3 years of customer service work, and strong problem-solving and communication skills. They should be comfortable with Microsoft Office, CRM and case management systems.

    Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM platform, case management system

  • Client Experience Specialist

    Ontario
    Temps plein

    Score Promotional Marketing Inc.

    Candidates need experience in client relationship management, sales support and CRM use, with strong communication and problem-solving skills.

    CRM systems, Internal databases

  • Client Experience Specialist - Future Opportunity

    Ontario
    46k–76k $/an

    The Canada Life Assurance Company

    2+ ansCandidates need two years of advisor or client support experience at a financial services or insurance firm and a post-secondary diploma or degree in business, finance, economics or a related field. They need strong client service, organization and multitasking skills, and working knowledge of Microsoft Office365, Word, Excel, Outlook, PowerPoint and SharePoint.

    CRM, Univeris, Plan Plus, iMost, Croesus

  • Client Experience Specialist

    Oakville, ON
    Temps plein

    JFE Shoji Power Canada Inc.: JFE Shoji Power Canada is an electrical steel products manufacturer located in Burlington, Ontario.

    Candidates need strong attention to detail, customer service skills, and written and verbal communication. Strong organization, prioritization, and cross-functional collaboration abilities are also required.

    ERP System, QT9

  • Client Experience Specialist - Mississauga

    Mississauga, ON
    Sur placeTemps plein

    Raffi Jewellers Yorkdale Inc: Raffi Jewellers is a luxury retailer that takes pride in its commitment to exceptional customer service and thoroughly delights in providing a store…

    Raffi Jewellers needs candidates with luxury retail, hospitality or jewellery experience, strong relationship-building and communication skills, and a polished, confident presence. Fluent English and legal authorization to work in Canada are required, and post-secondary education is an asset.

    POS

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.