Publié il y a 12 jours
Client Support Analyst - (26-040-3) External Closes Nov 18/26
@ City of Campbell River
Campbell River, Colombie-Britannique
En bref
The City of Campbell River is hiring a Client Support Analyst for its Information Technology Team to provide frontline and intermediate technical support to City staff and the RCMP central helpdesk. The work covers troubleshooting hardware, software, connectivity and helpdesk requests on a full-time permanent basis at $37.76 per hour, with a comprehensive benefits package and flexible work arrangements.
Salaire :
Jusqu’à 37,76 $ de l’heure
Responsabilités :
- Provide frontline and intermediate technical support to City staff and RCMP helpdesk
- Troubleshoot hardware, software and connectivity issues
- Manage helpdesk requests and support technology projects
- Assist users in using IT resources effectively
Résumé des exigences :
- Three years of IT client support experience within the last five years
- Two-year diploma in computer science or IT
- CompTIA A+ or equivalent certification
- Valid driver's licence and clean driver's abstract
- Pass and maintain RCMP Secret level security screening
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · smartrecruiters
- Date publiée par l’employeur
- 2026-10-29
- Première détection par notre source
- 2026-10-29
- Mise à jour du dossier source
- 2026-10-29
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 35 |
| Horaire | jour |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | CompTIA A+, Valid driver's licence, Clean driver's abstract |
| Permis de conduire | exigé |
| Vérifications | dossier de conduite |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Computer science, Information technology |
| Cote de sécurité | Secret |
| Avantages mentionnés | Congés payés généreux, Horaire flexible, Régime de retraite |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
City of Campbell River
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Our scenic oceanfront city is located at the 50th parallel on the eastern shore of Vancouver Island, BC, Canada.
Description complète de l’entreprise
Our scenic oceanfront city is located at the 50th parallel on the eastern shore of Vancouver Island, British Columbia, Canada. Campbell River is home to approximately 31,000 people, and the urban service centre for approximately 60,000 people living and working in our region. The City of Campbell River provides services related to emergency response, roads, water, sewer, parks and recreation to residents of our community. Please direct questions related to City of Campbell River events or services to the appropriate department - or send an email to [email protected]. For economic development information, please see: http://www.campbellriver.ca/business-economy
- Abonnés LinkedIn
- 3 271
- Personnes associées sur LinkedIn
- 234
- Bureaux déclarés
- 301 St Anns Rd, Campbell River, BC V9W 4C7, CA
- Catégories d’activité
- Communities
- Non Profit
- Wellness
- Tourism
- Government
- Autres noms enregistrés
- City of Campbell River
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Our scenic oceanfront city is located at the 50th parallel on the eastern shore of Vancouver Island, British Columbia, Canada. Campbell River is home to approximately 31,000 people, and the urban service centre for approximately 60,000 people living and working in our region. The City of Campbell River provides services related to emergency response, roads, water, sewer, parks and recreation to residents of our…
| Champ | Valeur |
|---|---|
| Secteur | Government Administration |
| Taille | 201-500 employees |
| Siège social | Campbell River, BC |
| Type d’organisation | Government Agency |
| Fondée en | 1947 |
| Offres sur Jobsy | 3 |
| Voir la page |
Company Description
The City of Campbell River is looking for an experienced Client Support Analyst to join our Information Technology Team.
Naturally, Campbell River – Located on Vancouver Island, the City of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. We are a 45-minute drive from the winter and summer activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching.
Job Description
The role: Working as part of the IT team, the Client Support Analyst provides frontline and intermediate technical support to City staff and the RCMP central helpdesk, ensuring the reliable operation of computer systems, software applications, mobile devices, network access, and peripheral equipment.
This role is responsible for troubleshooting and resolving hardware, software, and connectivity issues, managing helpdesk requests, supporting technology projects, and assisting users in maximizing the effective use of IT resources. The role supports a variety of software applications, including but not limited to Microsoft Windows operating systems, Microsoft Office Suite, Microsoft 365, and related business applications. Working closely with internal clients this role delivers timely, responsive, and customer-focused technology support across the organization.
Client Support Analyst - Job Description
What we offer: The rate of pay for this permanent full-time CUPE bargaining unit position is $37.76 per hour based on a 35-hour work week. We offer a comprehensive benefits package which includes 3 weeks paid vacation, extended health and dental coverage, life insurance, short term disability and municipal pension plan. This position is eligible for flexible work arrangements, however, is not a hybrid or remote position.
Qualifications
Experience:
- Minimum of three (3) years of related experience in an IT Client Support role, preferably in a municipal or police environment, within the last five (5) years
Education/Certification:
- Two (2) year diploma in the field of computer sciences or information technology from a recognized post-secondary institution orthe equivalent industry standard.
- CompTIA A+ Certification or equivalent certification.
- Microsoft role-based certifications related to Azure and Cloud environments are considered an asset.
Other Requirements:
- Possess and maintain a valid Driver’s Licence and produce and maintain a clean driver’s abstract, as per City policy.
- As a condition of employment, the successful applicant “Must pass and maintain RCMP Secret Level Security Screening”.
Additional Information
Posting Date: October 29, 2026
Closing Date and Time: November 18, 2026
Posting Number: 26-040-3
When you apply: You will be asked to upload a cover letter and resume as part of the application process. You may also be asked to answer some screening questions related to the position.
Questions about this position? Email [email protected]
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