Publié hier
Clinical Secretary 6
@ Waterloo Regional Health Network
Kitchener, Ontario
En bref
Waterloo Regional Health Network is hiring a part-time Clinical Secretary 6 for the GRRCC outpatient oncology clinics at WRHN @ Midtown. The role handles patient registration, check-in, and processing physician orders in a busy ambulatory setting, with heavy phone volume. The schedule is Monday to Friday, days, and the posting is a UNIFOR clerical position that fills an existing vacancy.
Responsabilités :
- Register and check in oncology clinic patients
- Process physician orders
- Answer and manage clinic call centre calls
- Coordinate with physicians, RNs and clinic staff
- Maintain patient confidentiality and a safe environment
Résumé des exigences :
- Post-secondary medical secretarial or health office administration diploma, or equivalent
- Mandatory 2 years processing physician orders and scheduling patients
- Clinic or physician office experience preferred
- Cerner registration experience preferred
- Oncology experience preferred
- Strong MS Office skills
Outils et compétences
Source et dates
Type de source non vérifié · infor-css
- Date publiée par l’employeur
- 2026-11-10
- Première détection par notre source
- 2026-11-11
- Mise à jour du dossier source
- 2026-11-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Administration |
| Expérience | 2 an(s) et plus |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Hôpital ou clinique, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Medical secretarial, Health office administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Waterloo Regional Health Network
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 76 |
Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.
WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.
At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.
This role is advertised to fill an existing vacancy.
Position Vacancy: GRRCC Outpatient Clinics
Position: Part Time Clinical Secretary 6 (UNIFOR Clerical)
Hours of Work: Monday to Friday, Days
Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)
Position Summary:
The primary role is registering and checking in patients and processing orders for the oncology ambulatory clinics. The Clinical Secretary performs a variety of clerical and clinical functions which support effective workflow and patient care activities within the Ambulatory Oncology Clinic. Duties can include; registration, processing orders, from a busy ambulatory setting, answering and managing calls on the call centre phone line. They will be working with patients both directly and indirectly on the phone. The successful candidate will be expected to manage a high volume of phone calls and multiple interruptions. The clinical secretary works collaboratively with the clinical team of Medical Oncologists, RNs, program clinical secretaries, team leads, regional partners and other units in the hospital. The clinical secretary contributes to ensuring there is a safe environment for patients, staff and visitors.
Position Requirements:
· Post-secondary medical secretarial or health office administration diploma or equivalent combination of education and experience required · Mandatory 2 years’ experience processing physician orders, and scheduling patients · Experience working in a clinic or physician office is preferred · Experience registering patients in Cerner preferred · Oncology experience is preferred · Superior computer, word processing, graphics & database development skills using MS Office preferred; Cerner experience preferred · Excellent oral (including telephone) and written communication skills with the ability to communicate effectively with physicians, nurses and staff regarding care plan for the patient · Organizational and time management skills with the ability to handle multiple requests and to prioritize and thrive in a highly busy and interruptive environment · Ability to comprehend and interpret complex physician orders and direction · Knowledge related to maintaining confidentiality (Privacy and Confidentiality Policy & Release of Information Policy) · High level of accuracy and attention to detail and self-monitoring of quality · Must be able to work independently and be able to take direction from other staff members and demonstrated dependability to follow through on requests · Ability to establish positive relationships with other healthcare professionals and contribute to the development of an environment conducive to safe patient care. |
EMPLOYEES OF WRHN MIDTOWN & CHICOPEE ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.
Where applicable, as per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.
WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.
International Applicants
If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.
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