Publié il y a 4 mois
Collections Account Manager - Bilingual (French/English)
@ RBGlobal
En bref
RBGlobal is hiring a bilingual Collections Account Manager to collect outstanding balances on Ritchie Brothers platforms, mainly early-stage commercial and some consumer accounts. The role involves negotiating payment timelines, partial payments and default fees, tracking queue results, and improving collection processes. It requires professional French and English, five years of collections experience, and a hybrid schedule with three office days per week.
Responsabilités :
- Collect outstanding balances on Ritchie Brothers platforms
- Manage early-stage commercial and some consumer collections
- Negotiate payment timelines, partial payments and default fees
- Identify process gaps and propose solutions
- Track and report work queue results in Excel
Résumé des exigences :
- 5 years of collections experience in auto loans, commercial collections or financial institutions
- Professional-level French
- Strong communication and listening skills
- Excellent phone etiquette
- Strong written communication by email
Outils et compétences
Source et dates
Site carrière / système de candidatures · oraclecloud
- Date publiée par l’employeur
- 2026-07-06
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 5 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
RBGlobal
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Partner Local. Reach Global. Real Results.
Description complète de l’entreprise
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance. As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more. Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.
- Abonnés LinkedIn
- 157 013
- Personnes associées sur LinkedIn
- 2 541
- Bureaux déclarés
- Two Westbrook Corporate Center, Suite 500, Westchester, Illinois 60154, US
- ., www.rbauction.com, ., US
- ., Breda, ., NL
- ., Lincoln, NE 68516, US
- 3825 Hopyard Road, Suite 250, Pleasanton, , ca 94588-8528, US
- Catégories d’activité
- Construction
- E-Commerce
- Transportation
- Auctions
- Autres noms enregistrés
- RBGlobal
- Ritchie Bros.
- Spécialités
- Auctions
- Transportation
- Construction
- Mining
- Forestry
- Petroleum
- Marine
- Real Estate
- Agriculture
- Finance / Remarketing
- Material handling
- Equipment Refurbishment
- sales
- data
- data insights
- and aggregate data
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 500 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Westchester, Illinois |
| Type d’organisation | Public Company |
| Fondée en | 1958 |
| Spécialités | AuctionsTransportationConstructionMiningForestryPetroleumMarineReal EstateAgricultureFinance / Remarketing |
| Offres sur Jobsy | 87 |
| Voir la page |
- The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.
- Responsible for the early-stage collections on majority commercial and some consumer accounts.
- Prioritizes collections of accounts within team.
- Identifies process gaps and recommends solutions for improvements.
- Problem solves a solution for early defaults and collapses and presents to management.
- Responsible for reducing the collapse rate.
- Track and report (excel and qualitative feedback) on work queue results.
- Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
- Responsible for operational issues.
- Performs other duties as assigned.
- 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
- Must be able to speak professional level French.
- Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
- Strong communication skills – listening to customers and understanding their situation.
- Excellent phone etiquette.
- Strong written communication through email.
- Excellent questioning and probing skills.
- This is a hybrid role, 3 days a week in-office.
Journal
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