Publié il y a 8 jours
Collision consultant
@ Birchwood Automotive Group
Winnipeg, Manitoba
En bref
Birchwood Automotive Group is hiring a Collision Consultant at its Manitoba collision repair centres, reporting to the Production Manager on an 8:00 AM to 5:00 PM schedule. The role builds customer rapport, explains repairs and costs, handles phone inquiries and walk-ins, and completes collision repair orders. Benefits include extended health, vacation, RRSP matching up to $5,000 and bonus or commission incentives.
Responsabilités :
- Build rapport with customers and communicate needed repairs and costs
- Follow up with customers to ensure satisfaction
- Manage phone inquiries and customer walk-ins
- Complete collision repair order paperwork
Résumé des exigences :
- Demonstrated commitment to customer satisfaction
- Teamwork in a collaborative environment
- Post-secondary education in business or related field preferred
- Strong attention to detail, time management and organization
- Comfortable with Microsoft applications
- Valid driver's licence, clean driver abstract and own transportation
Outils et compétences
Avantages mentionnés
Source et dates
Flux d’un site d’emploi · jobillico
- Date publiée par l’employeur
- 2026-11-01
- Première détection par notre source
- 2026-11-06
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Permis de conduire | exigé, avec véhicule |
| Vérifications | dossier de conduite |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Business |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Prime de rendement, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Birchwood Automotive Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Experience is Everything.
Description complète de l’entreprise
Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.
- Abonnés LinkedIn
- 7 285
- Personnes associées sur LinkedIn
- 501
- Bureaux déclarés
- 35D-3965 Portage Avenue, Winnipeg, Manitoba R3K2H7, CA
- Autres noms enregistrés
- Birchwood Automotive Group
- Spécialités
- Automotive Retail Sales
- Automotive Service
- Automotive Parts
- and Automotive Collision Repair
- Le profil indique une agence de recrutement
- Non
Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.
| Champ | Valeur |
|---|---|
| Secteur | Motor Vehicle Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Winnipeg, Manitoba |
| Type d’organisation | Privately Held |
| Fondée en | 1963 |
| Spécialités | Automotive Retail SalesAutomotive ServiceAutomotive Partsand Automotive Collision Repair |
| Offres sur Jobsy | 49 |
| Voir la page |
Reporting Relationship: This position reports directly to the Production Manager
Shift Schedule: 8:00 AM - 5:00 PMJob Summary:
The Collision Consultant plays an integral role in delivering the highest level of service during a customer’s experience with Birchwood Collision Centre. The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow up with customers to ensure their overall satisfaction. The Collision Consultant will manage phone inquiries, customer walk-ins and the completion of appropriate paperwork with regard to collision repair orders.
Qualifications:
• Relationship expert with a demonstrated commitment to customer satisfaction
• Thrive in a collaborative environment, where teamwork is encouraged
• Completed post-secondary education in Business or related field preferred
• High attention to detail with proven time management and organizational skills
• A commitment to continuous learning and professional development
• Comfortable using technology and Microsoft applications for most day-to-day functions
• Valid driver’s license, clean driver abstract & own transportation to and from work
What Birchwood Can Offer You:
• Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance - with flex plan options
• RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program - Dollars for Doing
• Company events - Birchwood Bucks, Circle of Excellence, holiday parties
Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.
Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]
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