Community Connections Coordinator

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Job Title: Community Connections Coordinator

Location: St. John’s, NL

Position Type: 1 full-time position (Maternity leave coverage) until January 31, 2028.

Closing date: Until filled

Reporting to the Associate Director of Integration and Community Engagement, the Community Connections Coordinator will be responsible for delivering the Community Connections activities such as weekly and monthly programs, special events and social groups for ANC clients, volunteer coordination, and developing and maintaining community partnerships to enhance client support. This role involves interpreting complex data, creating and maintaining relationships with community members, volunteers and other organizations. It requires creative solutions for non-routine tasks and demands a high level of judgment.

Roles and Responsibilities:

Daily Operations:

• Supervise daily operations within Community Connections team, ensuring program goals are met efficiently while maintaining ANC’s quality and client-centered approach
• Oversee, implement, and deliver the Community Connections Programs
• Organize and facilitate activities, workshops, and presentations to newcomers, community partners, and other stakeholders
• Ensure program activities are delivered in a manner consistent with a trauma-informed approach

Performance Management:

• Monitor, assess, and support volunteers in engaging with ANC clients
• Coordinate, supervise, and provide leadership to the Community Connections staff, identifying opportunities to maximize productivity, efficiency, and effectiveness of integrated programs and services in the organization
• Oversee and coordinate scheduling (where needed), task assignments, and project deliverables

Reporting and Documentation:

• Ensure accurate and timely documentation and reporting, providing regular updates on progress and challenges.
• Manage the reporting of assigned program results, ensuring outcomes meet and exceed contractual obligations of funders
• Ensure relevant statistical data is accurately captured and inputted by team members
• Record and compile accurately client statistics and accomplishments to include in monthly and quarterly activity reports and annual narrative reports
• Assist in the preparation of funding proposals to support the inclusion and integration of immigrants
• Compose and circulate the Volunteer Newsletter through Constant Contact

Client and Community Relations:

• Serve as a point of contact for client concerns or inquiries, providing resolutions aligned with ANC’s standards and maintaining positive relationships with the community

Qualifications and Experience:

• Relevant Human Services degree or equivalency through work experience
• Skilled in volunteer engagement
• Ability to prioritize and multitask
• Ability to effectively engage with a variety of stakeholders, both internal and external
• Strong interpersonal, presentation, and communication (both written and oral) skills
• Knowledge of specific issues facing refugees and immigrants
• Ability to multi-task and work in a fast-paced environment
• Working knowledge of Microsoft Office
• Experience developing goals, timelines, and delivery methods to achieve set objectives
• Ability to meet deadlines in report writing and compliance requirements
• Ability to speak a second language is an asset

Conditions of Employment:

• Legal authorization to work in Canada
• Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
• Valid class 5 NL driver’s license and daily access to a personal vehicle is required
• Occasional travel throughout NL is required
• Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary

How to Apply

Please upload a cover letter and resume in PDF form to

https://associationfornewcanadians.bamboohr.com/careers/316

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.

Visit us on-line at www.ancnl.ca.