Community Services Navigator

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity

We are currently looking to fill one full-time Community Services Navigator role in our Region of Durham - 1615 Dundas Street East, Suite 305, Whitby, ON, L1N 2L1.

Schedule: Monday to Friday 9 a.m. to 4:30 p.m.

Hours: 35 hours per week

Wage: $31.12 per hour

Responsibilities:

• Complete interRAI CHA Assessment for new and existing consumers.
• Renewal of annual service agreements for existing consumers.
• Intake and referral process for new consumers.
• Liaise with Home and Community Care Support Services and other community based agencies
• Wait list management and maintenance of files to ISO standards.
• Support wait list applicants to access community resources.
• Act as a community and intra-agency liaison, promoting a positive image of March of Dimes Canada and our services in the community.

Qualifications:

• Post secondary education in a related field (health or human services, PSW, SSW, DSW, or related) consider an asset.
• Experience and/or knowledge of interRAI CHA Assessment tool considered an asset
• Experience with completing consumer service agreements considered an asset
• Current Standard CPR/First Aid Certification or ability to renew
• Proficient in computer knowledge.
• Demonstrated ability to maintain confidentiality.
• Ability to communicate using a variety of methods, including sensitive conversations and conflict resolution with consumers
• Demonstrated reliability, maturity, ability to work independently, and strong organizational skills.
• Knowledge of assistive devices, funding sources, community services and resources, and assessment tools.
• Valid Driver’s License and insurance, and their own reliable transportation is required. Applicant must be willing to travel throughout the Region of Durham daily.

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: Contributing to our important mission: creating real change for people with disabilities.

Joining a leading national charity with a history of impact and a future full of possibility Enjoying industry-leading employment incentives and benefits Supported in your professional growth, development, and success Included in our empathetic and supportive work culture Learn more about why we’re a great employer at marchofdimes.ca/careers. For general inquiries, you can reach us at [email protected]

We value the health & safety of our employees!

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.