Complex Violations Clerk (Clerk 3)

Competition # : 50464

Department: Public Works

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: ​29-Nov-26 ​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us

Road Safety is everyone’s responsibility.

The Road Safety Division at the Department of Public Works is responsible for the administration of drivers and vehicles in the province. We operate in a regulatory environment to ensure the policies, legislation, and regulations we are responsible for efficiently guide road safety in our province. We also maintain records regarding vehicle registration, driver licensing, medical fitness, driver competency, and compliance, all working together to ensure a safe road network.

About Our Opportunity

We operate in a fast-paced environment where the decisions you make have a direct impact on clients. We need your accuracy and ability to multitask and deal with changing priorities to keep objectives on track. Confidentiality is of utmost importance too, given the sensitive information you will encounter on a regular basis.

This position provides the opportunity to work in conjunction with other Registry of Motor Vehicle staff with regards to driver records. You will also have exposure to sources of external information including the Provincial Courts, Law Enforcement, Department of Justice and Insurance providers, including information from other Canadian provinces and territories.

Primary Accountabilities

The Complex Violations clerk ensures the accurate, timely entry and verification of transactions on individual driver records. You ensure legal and administrative information is recorded in accordance with the Criminal Code of Canada and the Traffic Safety Act & regulations. You also record convictions, driving prohibitions, judgments, appeals, process roadside Orders of Suspension as issued by law enforcement and interpret information from the Department of Justice, so accuracy and strong analytical and communication skills are essential as the information is often complex and timely action is required.

Qualifications and Experience

You have four (4) years of related experience in a customer service and/or administrative environment with a working knowledge of the Traffic Safety Act and an understanding of the rules of the road. An equivalent combination of training and experience may be considered.

You must be proficient in data entry and have well developed computer skills; including familiarity with Microsoft programs and Outlook.

Ability to demonstrate strong attention to detail and be accurate in your work as the data you input will have a direct impact on your clients. Must be able to interpret and apply legislation, regulations and policies, and exercise sound judgment when reviewing legal and administrative documentation and analyze driver records and make recommendations in alignment and accordance with the Traffic Safety Act and legislation.

You are a self-motivated individual who works both independently with minimal supervision and participates fully as an effective team player. Consistently you maintain confidentiality in all you do. Your exceptional interpersonal and communication skills are essential when responding to client inquiries and internal and external stakeholders. You consistently maintain a professional and courteous disposition and hold a high standard for client and customer service; particularly when assisting clients who are experiencing a stressful situation.

Knowledge of the Criminal Code of Canada, the Registry of Motor Vehicles (RMV) System, and the Justice Enterprise Information Network (JEIN) are considered assets.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of relevant training and experience will be considered. Related equivalencies include, but are not limited to:

• A completed related bachelors degree
• A completed related 2-year diploma and two (2) years of experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

Work is performed in an office environment. Occasionally you may need to move or lift objects such as boxes or files. You will have daily contact with the public, staff, various Government Departments as well as other local Agencies and Institutions.

Additional Information

This is a Term employment opportunity with anticipated end date of November 1, 2027. The appointment status (Term, Temporary or Casual) is dependent on the start date of the successful candidate.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.

Pay Grade: CL 18

Salary Range: $1,848.39 - $2,068.11 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [email protected].

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. Where required, candidates must provide proof that they are legally entitled to work in Canada. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].