Contract Specialist, Medical Equipment & Supplies

Job Description

Are you a data-driven professional with experience developing reports and dashboards, analyzing performance metrics, and supporting contract, procurement, or vendor management activities? Do you enjoy translating complex information into actionable insights and recommendations that support operational decision-making?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

Ontario Health at Home is looking for four (4) Contract Specialists, Medical Equipment & Supplies (MES) to support the planning, analysis, monitoring, and reporting activities associated with the MES portfolio.

Reporting to the Senior Manager, Medical Equipment & Supplies, the Contract Specialist provides provincial analytical, operational and contract management support for Ontario Health atHome's Medical Equipment and Supplies (MES) portfolio. The Contract Specialist translates operational, financial, utilization, inventory, procurement, contract, and vendor performance data into actionable insights that drive provincial standardization, performance management, risk mitigation and continuous improvement.

The position supports the development and implementation of consistent provincial reporting, performance measures, dashboards, and analytical methodologies, while identifying trends, service risks, opportunities and impacts across regions, vendors and product categories.

Working collaboratively with internal and external stakeholders, the Contract Specialist supports formulary management, vendor performance management, procurement and contract initiatives, inventory optimization, transition and implementation activities, and strategic MES projects. The role helps ensure patients have timely access to safe, high-quality, and cost-effective medical equipment and supplies across Ontario.

This position requires the ability to connect quantitative analysis with operational and patient-services impacts and to translate complex information into clear recommendations for management and governance decision-making.

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits​
• Valuable development opportunities​
• Membership in a world class defined benefit pension plan
• Salary: $71,194 to $85,010
• Flexible work location - can be located at any Ontario Health atHome office, space permitting​

What will you do?

• Establish and maintain standardized provincial methodologies, definitions, data sources and reporting processes for MES performance, including vendor service levels, order fulfillment, on-time delivery, out-of-stock recurrences, backorders, inventory and other key performance indicators.
• Collect, integrate data from multiple sources, validate, analyze, reconcile discrepancies to ensure reporting is accurate, consistent and interpret related to MES utilization, operational, financial, inventory, and vendor performance.
• Provide regular and ad hoc reporting, analysis, and recommendations to support operational and strategic decision-making.
• Monitor, develop and maintain vendor scorecards and performance review materials that identify contractual obligations, service standards, key performance indicators, recurring deficiencies, corrective actions and trends requiring intervention or escalation to meet organizational objectives.
• Conduct root cause and trend analysis of vendor, inventory, procurement and operational performance issues and identify potential financial, service, patient and regional impacts and recommendations for improvement.
• Support procurement initiatives, including market assessments, Requests for Information (RFIs), Requests for Proposals (RFPs), business case development, and procurement evaluations.
• Conduct environmental scans, market research, supplier analyses, and benchmarking activities to support procurement and portfolio decisions.
• Support contract implementation, transition planning, and readiness activities associated with procurement initiatives.
• Assist in the development and maintenance of the MES formulary, including utilization analysis, product reviews, and formulary recommendations.
• Prepare presentations, briefing notes, reports, and materials for governance committees, stakeholder meetings, and executive leadership.
• Support financial forecasting, demand planning, scenario modeling, and budget monitoring activities.
• Collaborate with internal teams, service providers, vendors, and system partners to support MES initiatives and strategic priorities.
• Analyze vendor, inventory, procurement and operational performance trends to identify root causes, emerging risks and potential financial, service, patient, and regional impacts, supporting timely mitigation and management action.
• Provide project coordination and analytical support for key MES initiatives, projects, and working groups.
• Identify and implement opportunities to automate manual reporting and streamline analytical processes, improving the efficiency, reliability and timeliness of MES information.
• Serve as a subject matter resource for MES data, reporting and performance information, helping stakeholders interpret results, understand limitations and apply insights to operational and strategic decision-making.

What must you have?

• University degree in Business Administration, Supply Chain Management, Health Administration, Health Sciences, Finance, Economics, Data Analytics, Information Systems, or a related discipline, or an equivalent combination of education and experience.
• Experience working with reporting and business intelligence tools such as Power BI.
• Experience developing dashboards, reports, scorecards, and analytical tools.
• Strong analytical and critical thinking skills with demonstrated ability to translate complex data into actionable recommendations.
• Proven ability to conduct trend analysis and prepare formal written reports.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Outlook.
• Demonstrated ability to manage multiple priorities in a dynamic and changing environment.
• Ability to handle sensitive and confidential information in a discreet and professional manner.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills and effective interpersonal skills.
• Strong presentation skills to provide information and education to staff at all levels of the organization and/or external stakeholders.
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Professional certification in supply chain, procurement, project management, business analysis, or quality improvement.
• Minimum three (3) years of experience in healthcare, procurement, supply chain, contract management, business analytics, performance reporting, or a related field.
• Experience working within Ontario Health atHome, Ontario Health, a healthcare service provider, or broader healthcare sector.
• Experience working with Client Health and Related Information System (CHRIS), including familiarity with back-end contract structure and script process.
• Knowledge of healthcare procurement, contract management, inventory management, supplier performance management, and supply chain principles.

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing vacancy.