Première détection par notre source: il y a 1 heure
Control Centre Supervisor
@ Town of Oakville
Oakville, Ontario
SIGNAUX
En bref
The Town of Oakville is hiring a full-time Control Centre Supervisor, reporting to the Manager of Transit Operations, to supervise dispatch and delivery of all fixed route, specialized, demand responsive and charter transit services remotely from the transit control centre. The role manages day-to-day on-time performance, directs driving staff, and uses ITS, GO Train Tracker and surveillance cameras. Rotating day, evening and night shifts cover a seven-day operation, with a closing date of November 3, 2026.
Responsabilités :
- Manage dispatch of all transit service from the transit facility
- Supervise drivers remotely with focus on schedule adherence
- Adjust service for breakdowns, accidents, weather and congestion
- Coordinate communications and emergency response through ITS
- Create daily dispatch sheets and track driver hours and overtime
Résumé des exigences :
- Two-year college diploma
- Three years of related transit experience
- Valid Ontario Class G licence with a clean driving record
- Satisfactory vulnerable sector check
- Strong leadership and supervisory abilities
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Transport et conduite |
| Expérience | 3 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, heures supplémentaires, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Permis et certifications | Vulnerable sector check |
| Permis de conduire | exigé |
| Vérifications | secteur vulnérable, dossier de conduite |
| Formation | Collégial (DEC) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Town of Oakville
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Vision: A vibrant and livable community for all
Description complète de l’entreprise
A vibrant and impressive community within the Greater Toronto Area, Oakville is a beautiful lakeside town with a strong heritage, preserved and celebrated by residents and visitors alike. We create and preserve Canada's most livable community that enhances the natural, cultural, social and economic environments.
- Abonnés LinkedIn
- 35 257
- Personnes associées sur LinkedIn
- 1 372
- Bureaux déclarés
- 1225 Trafalgar Road, Oakville, Ontario L6H0H3, CA
- Autres noms enregistrés
- Town of Oakville
- Le profil indique une agence de recrutement
- Non
A vibrant and impressive community within the Greater Toronto Area, Oakville is a beautiful lakeside town with a strong heritage, preserved and celebrated by residents and visitors alike. We create and preserve Canada's most livable community that enhances the natural, cultural, social and economic environments.
| Champ | Valeur |
|---|---|
| Secteur | Government Administration |
| Taille | 1,001-5,000 employees |
| Siège social | Oakville, Ontario |
| Type d’organisation | Government Agency |
| Offres sur Jobsy | 34 |
| Voir la page |
Description
Job Details
Temporary Full-Time (Non-UnionT)
Posting Status
Open to all current Town of Oakville employees and external applicants
Duration
Indefinite contract
Closing Date
Applications for this position must be received at by no later than 11:59p.m. on November 3, 2026.
This job posting is for an existing vacancy and therefore will be filled accordingly.
Reporting to the Manager of Transit Operations this position is responsible for supervising the dispatch and delivery of all fixed route conventional, specialized, demand responsive and charter services. This first line supervisory position will manage the day-to-day on-time performance of our service remotely from the transit control centre. This will involve ongoing communication with and direction to driving staff. The Transit Operations Clerks and Vehicle Dispatch Clerk will report directly to the Control Centre Supervisor. The Control Centre Supervisor will leverage the Oakville Transit Intelligent Transportation System (ITS) and the GO Transit Train Tracker technology to optimize on-time service performance and connectivity. This position will also utilize the various on-street surveillance cameras along with the transit facility surveillance camera system to maximize the safety and security of employees, customers and assets.
What can I expect to do in this role?
As The Control Centre Supervisor You Will
In Addition, Your Experience Includes
Corporate Values
Teamwork, accountability, dedication, honesty, innovation and respect
DATED: October 28, 2026
The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.
This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.
We thank all applicants and advise that only those selected for an interview will be contacted.
Temporary Full-Time (Non-UnionT)
Posting Status
Open to all current Town of Oakville employees and external applicants
Duration
Indefinite contract
Closing Date
Applications for this position must be received at by no later than 11:59p.m. on November 3, 2026.
This job posting is for an existing vacancy and therefore will be filled accordingly.
Reporting to the Manager of Transit Operations this position is responsible for supervising the dispatch and delivery of all fixed route conventional, specialized, demand responsive and charter services. This first line supervisory position will manage the day-to-day on-time performance of our service remotely from the transit control centre. This will involve ongoing communication with and direction to driving staff. The Transit Operations Clerks and Vehicle Dispatch Clerk will report directly to the Control Centre Supervisor. The Control Centre Supervisor will leverage the Oakville Transit Intelligent Transportation System (ITS) and the GO Transit Train Tracker technology to optimize on-time service performance and connectivity. This position will also utilize the various on-street surveillance cameras along with the transit facility surveillance camera system to maximize the safety and security of employees, customers and assets.
What can I expect to do in this role?
As The Control Centre Supervisor You Will
- Manage the dispatching of all service from the transit facility. Adjusting driver schedules, including shift start and finish times as appropriate given the needs of the business and as provided for in the Collective Agreement. Authorizing and approving overtime as required to address service and business needs. Liaises with Maintenance staff for vehicle issues including coordination of change offs, road calls, dispatch requirements and sign-ins;
- Manage the delivery of fixed route and demand response service remotely from the control centre. Supervising Drivers in the performance of their duties with focus on schedule adherence and on-time performance to ensure work is performed effectively and efficiently and in accordance with town or departmental standards, levels of service, specifications, policies, procedures and legislated requirements;
- Make adjustments to service to compensate for delays caused by breakdowns, accidents, incidents, diversions, weather and congestion. Monitor GO train arrival/departure at stations, optimizing connectivity;
- Maximize use of highly technical resources to manage service and provide remote supervision; making real-time adjustments to service in response to a multitude of environmental factors negatively impacting service;
- Utilize the Intelligent Transportation System (ITS) to coordinate all standard, priority and emergency communications; initiating appropriate response including Emergency Services as required. Assist Transit Service Supervisors with investigation and follow up on inquires, accidents, complaints and other incidents from the general public, residents, emergency services, other departments, senior management and members of council;
- Create and maintain vehicle dispatch sheet for current day service and next day service. Track, report, record and document all information regarding exceptions to driver assignments including hours worked, sick time, time off, and overtime as per the Collective Agreement for uploading into the drivers’ payroll system and perform other general office duties;
- Evaluate and provide direction to ensure programs and technologies meet statutory requirements. Monitor On Demand services when required, making off hours adjustments to schedules; approving same day booking changes and ride requests.
- Work various rotating shifts, including days, evenings and nights, covering a seven-day a week operation.
- Completion of a two-year college diploma and a minimum of three (3) year's related transit experience.
- Formal education is augmented by progressively responsible experience working in a transit operations environment including scheduling, service adjustment methods and emergency operating procedures.
- Highly developed understanding of transit regulations, Town policies and procedures, collective agreement provisions and other relevant guidelines and processes that apply to Transit services.
- Familiar with the practical application of technology in a public transit environment and outstanding service delivery, leadership and supervisory abilities.
- Have a valid and unrestricted Ontario Driver's License Class G minimum and a driving record that demonstrates responsible and safe driving behaviour. Note: Applicants with 6 or more points are ineligible for consideration. The successful applicant will be required to provide the Corporation with a current drivers abstract (no older than 30 days) prior to assuming the position.
- Additional certification may be required such as upgrading to a “CZ” license, Occupational Health and Safety certification Level 1 and other job-related training.
In Addition, Your Experience Includes
- Meeting the expectations and requirements of internal and external customers;
- Writing clearly and succinctly in a variety of communication settings and styles conveying messages that have the desired effect;
- Scoping out length and difficulty of tasks and projects; setting objectives and goals and establishing targets for quality and productivity;
- Exercising sound judgment and evidence-based decision making in demanding or stressful situations, responding decisively and quickly to emerging opportunities or risks; being cognizant of decisions that may be politically sensitive;
- Providing individuals with timely information so that they can make accurate decisions;
- Demonstrating values and ethics in personal behavior in keeping with corporate values; is widely trusted; keeping confidences, admitting mistakes and representing self truthfully;
- Identifying solutions, alternatives and consequences based upon the evaluation of relevant facts, issues and risks;
- Assigning responsibility for tasks and decisions; setting clear objectives, measuring processes necessary to get things done; monitoring process, progress and results, designing feedback loops into work; ensuring work complies with formal procedures and regulation;
- Promoting collaboration among staff; encouraging and incorporating creativity and learning; providing effective forums for staff to express ideas, views, and concerns individually and as a team;
- Effectively motivating and directing the work of individuals and teams;
- Consulting, soliciting and listening to ideas and concerns from colleagues, customers/residents, users, staff and stakeholders;
- Planning and adjusting work based on a thorough understanding of requirements and priorities and seeking clarification and direction as appropriate; setting priorities and making the most of time available;
- Dealing proactively with interpersonal or personal matters that could affect own performance;
- Dealing firmly and effectively in a timely manner with staffing issues; not allowing problems to fester and making difficult decisions in the best interest in the organization;
- Demonstrating an understanding of team member roles and responsibilities, and balancing own needs with those of the team or organization;
- Using government assets and resources appropriately and responsibly by understanding and applying related policies and procedures;
- Making well-thought-out recommendations to management;
- Developing effective networks by seeking out opportunities for collaboration and strategic alliances.
- Strategic Thinking – innovating through analysis and ideas
- Engagement – mobilizing people, organizations, partners
- Management excellence – delivering results through action management, people management and financial and asset management
- Accountability and Respect – serving with integrity and respect
Corporate Values
Teamwork, accountability, dedication, honesty, innovation and respect
DATED: October 28, 2026
The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.
This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.
We thank all applicants and advise that only those selected for an interview will be contacted.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.