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Coordinator, Premium Service

@ Canucks Sports & Entertainment

Toutes ses offres Site Web

Abbotsford, Colombie-Britannique

Temps partiel2+ ans d’expérience
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SIGNAUX

En bref

Canucks Sports & Entertainment is hiring a part-time Coordinator, Premium Service to deliver guest service to premium members and coordinate pre-event food and beverage orders. The role covers suites, loge and the lounge, and includes event-based evening and weekend hours. Pay is hourly.

Responsabilités :

  • Deliver premium guest service in suites, loge and lounge
  • Coordinate and double-check pre-event food and beverage orders
  • Prepare suite notes, event paperwork and premium communications
  • Answer the suites phone line and follow up on post-event issues
  • Assist with training and scheduling premium employees

Résumé des exigences :

  • At least two years of administrative experience
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication
  • Extensive computer knowledge, including MS Office
  • Ability to work flexible event-based hours including evenings and weekends
  • Knowledge of the hospitality industry is an asset

Outils et compétences

MS Office
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-09-30
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-11-06

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineHôtellerie et tourisme
Expérience2 an(s) et plus
Horairesoir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Canucks Sports & Entertainment

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We connect organizations to BC's largest sports fanbase.

Description complète de l’entreprise

Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference. If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company. Please see www.canucks.com/jobs for all current opportunities.

Abonnés LinkedIn
31 356
Personnes associées sur LinkedIn
1 231
Bureaux déclarés
  • 800 Griffiths Way, Vancouver, BC V6B 6G1, CA
Catégories d’activité
  • Sports
Autres noms enregistrés
  • Abbotsford Canucks
  • Abbotsford Arena-AHL ArenaOpsPT
  • Canucks Sports & Entertainment
  • Canucks Sports & Entertainment (CSE)
Spécialités
  • Owner and Operator of Rogers Arena
  • Owner of Vancouver Canucks (NHL)
  • Owner of Abbotsford Canucks
  • and Owner of Vancouver Warriors
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging…

ChampValeur
SecteurSpectator Sports
Taille201-500 employees
Siège socialVancouver, BC
Type d’organisationPrivately Held
Fondée en1970
SpécialitésOwner and Operator of Rogers ArenaOwner of Vancouver Canucks (NHL)Owner of Abbotsford Canucksand Owner of Vancouver Warriors
Offres sur Jobsy45
LinkedInVoir la page
Description

POSITION: Coordinator, Premium Service

DEPARTMENT: Premium Hospitality

REPORTS TO: Manager, Premium Service

POSITION SUMMARY:

The Coordinator, Premium Service provides excellent guest service to all premium members and guests related to the guest experience, including service and food and beverage. This position coordinates all pre-event food and beverage orders in an efficient manner to ensure orders and special requests are accurate for each event. The incumbent will also overall support hospitality operations. Owns and delivers the full premium client journey, ensuring all contractual commitments are met or exceeded from the start of the relationship while providing elevated, relationship-driven service to high-value members throughout their time in the building. This is a part-time hourly role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)

  • Help the premium team deliver a best-in-class fan experience within all premium level experiences including suites, loge, and our lounge.
  • Assist with menu planning for each new hockey season; provide menu planning assistance for suite owners.
  • Develop strong professional relationships with all our Premium members along with all other premium seating areas in Rogers Forum, to meet standards of excellence and efforts to retain each account
  • Follow up with suite holders/loge seat holders on post event related issues (i.e. lost and found, complaints or requests)
  • Prepare and send out premium communication pre-event, event day, and post event.
  • Answer suites phone line in a courteous and professional manner.
  • Double-check all orders for accuracy; check all means of order placing to ensure all orders have been inputted.
  • Prepare the Suite Notes for each event; assist in preparing all other paperwork for every game/event, including printing of signs and other.
  • Assist in training and scheduling premium employees.
  • Perform all clerical duties and provide administrative support for the department.
  • Participate in events, promotions, and client entertainment activities.
  • Work all Abbotsford Canucks game nights along with Concerts, and Special Events

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • At least two years of administrative experience, including experience with office administrative procedures
  • Proactive, self-starter with the ability to stay one step ahead
  • Professional temperament, including the ability to remain calm under difficult circumstances
  • Solid team player with a strong customer service focus
  • Superior organizational and administrative skills and a demonstrated attention to detail
  • Excellent verbal and written communication skills, strong editing and proofing abilities, and the ability to deal effectively with individuals at all levels
  • Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
  • Extensive computer knowledge, including MS Office
  • Able to work flexible event-based hours that includes evenings and weekends
  • Knowledge of the hospitality industry is an asset

Vancouver, and its neighbouring city Abbotsford, are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

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