Coordinator, Production & Content Media Operation

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Production & Content Media Operations Coordinator (Maternity Coverage)

Reports To: Senior Manager Production & Content Media

Department: Operations

Location: Toronto, Ontario

Job Type: 12-18 Month Fixed Term Contract, Full Time Employee

Pay range: $55,000 - $60,000/annual
Vacancy: Backfill Coverage

A little bit about our team:

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.

Your role:

This role is focused on support release set up. You will be working closely with fellow team members who handle credits, metadata, and physical product traffic as well as key label personnel. Your work will directly affect getting the newest audio and video releases delivered properly. You will assist in setup and scheduling of new digital releases as well as video claims and after hours coverage across WMG as needed. You will be part of a team of professionals but will have responsibility for your own projects that require the ability to handle multiple tasks and manage various priorities.

Here you’ll get to:

• Provide timely and accurate scheduling for WMG owned and distributed digital (audio & video)

• Manage timed release set-ups

• Manage product take downs related to Lost Rights

• Ensure successful delivery for priority releases with each digital account using proprietary business applications and account based CMSes including iTunes Connect, Spotify for Music Providers, Deezer, YouTube Content Manager, and Bytedance - TikTok MediaMatch backends

• Confirmations on all product deliveries for Domestic and P&D product

• Troubleshoot any content delivery issues

• Liaise with Label and Operations teams for up-to-date scheduling and marketing info

• Provide support to Account Managers, A&R, & Marketing teams on release enquiries or delivery issues

• Set up and input all Domestic and 3rd party domestic digital releases into our Internal Distribution System for proper reporting and revenue.

• Work with our Streaming and A&R team for product scheduling and pricing (Canada and/or specific territories) based on Product distribution rights

• Adding Video GRIDs creations into our internal CMS system for proper recording

• Pull Weekly Reports for the Streaming, Operations, and Marketing team on releases upcoming

• Submit Apple campaigns for Tracks and Album sales on the iTunes Store.

• Ensuring that all digital release setups are being mapped out to the right Artist Pages at DSPs.

• Adding additional sound clips in MediaMatch backend (TikTok) if needed.

About you:

• 2+ years' experience in an operations role preferred.

• Post-secondary education in similar field of interest

• Exceptional written, verbal, and interpersonal communication skills.

• High attention to detail

• Ability to handle a flexible changing environment

• Excellent time management skills

• Mandatory 4 day a week in office

Why you’ll love working here:

• Employer paid Health & Dental Insurance
• 15 Vacation days + 5 Sick days + 3 Personal days + 2 Volunteer Days
• Annual Health/Wellness Spending Account
• Employee Assistance Program
• Collaborative & Supportive Environment + Casual Dress Code + Frequent Company Events

About us:

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.

Please note that due to the volume of applicants we receive for a given position, you may not be contacted if you do not meet minimum eligibility requirements for this position.

Thanks for your interest in working for Warner Music Group. We love it here and think you will too.

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of race, religious beliefs, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, record of offences, marital status, family status, or any other protected grounds under applicable legislation.

We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

This position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.

Warner Music Canada does not use Artificial Intelligence (AI) or automated filtering software to screen, rank, or select applicants. Every application submitted is reviewed personally by our recruiting team to ensure every candidate receives fair and thoughtful consideration.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.