Corporative quality insurance coordinator

The Corporate Quality Assurance Coordinator is responsible for coordinating, facilitating, and driving the Business Unit’s quality approach across its various departments. What you will do

QUALITY TOOLS (PROCORE OR EQUIVALENT)
• Train, coach, and support internal and external teams in the use of Quality tools (Procore, Cortex, Standards, Laws & Regulations, etc.).
• Onboard new employees and promote best practices related to Quality tools.
• Ensure Quality Management System (QMS) compliance and maintain data integrity within Quality tools.
• Test new functionalities, assess their impact, and define deployment strategies.
AWARENESS, TRAINING, AND COMMUNICATION
• Facilitate Quality onboarding sessions for new employees.
• Contribute to the development, updating, and dissemination of QMS training materials and related documentation.
• Keep training content up to date.
• Promote a culture of Quality throughout the organization.

ISO 9001 CERTIFICATION AND QUALITY MANAGEMENT SYSTEM (QMS)
• Contribute to the management of Quality Assurance processes within the ISO 9001 framework.
• Participate in updating Quality Management System (QMS) processes and documentation.
• Collect and provide data required for management reviews and quality system performance monitoring.

QUALITY DOCUMENTATION
• Assist in identifying documentation needs in compliance with legal, contractual, and regulatory requirements.
• Update Quality documents and records and recommend improvements to document control practices.
• Contribute to the development and continuous improvement of QMS documentation (procedures, work instructions, and forms).
• Ensure Quality-related information is effectively communicated to internal and external stakeholders.

PERFORMANCE MONITORING AND REPORTING
• Update Quality statistics, dashboards, and KPIs, and communicate results to management.
• Prepare documentation for monthly and quarterly meetings.
• Participate in Quality meetings and present performance indicators.

NON-CONFORMITIES, RISK MANAGEMENT, AND CONTINUOUS IMPROVEMENT
• Contribute to the management of non-conformities, including analysis, follow-up, and closure.
• Recommend, implement, and track corrective and preventive actions.
• Identify continuous improvement opportunities and lead assigned initiatives.
• Collect project closeout documentation and Quality lessons learned.

QUALITY AUDITS
• Participate in the planning and execution of internal Quality audits in accordance with the annual audit program.
• Contribute to updating the audit program and schedule.
• Coordinate the logistics of internal and external audits with relevant teams.
• Conduct internal audits in accordance with the annual audit program (if certified as an internal auditor).
• Record, monitor, and close audit findings and non-conformities (if certified as an internal auditor).
• Ensure follow-up on audit observations and non-conformities using applicable tools.
• Contribute to the maintenance and improvement of audit tools and related performance indicators.

This role could be for you if you have

Experience
Minimum of 3 to 5 years of relevant experience in the construction industry and in quality management on construction projects.
Soft Skills
• Strong organizational and time management skills, with the ability to identify priorities and meet deadlines.
• Excellent planning and organizational abilities.
• Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
• Ability to establish and maintain positive interpersonal relationships.
• Demonstrated leadership skills.
• Strong analytical and problem-solving capabilities.
• Ability to work with a high degree of rigor and attention to detail.
• Ability to demonstrate initiative, sound judgment, and a proactive approach.
Technical Skills
• Proficiency in Procore, SharePoint, and the Microsoft Office Suite.
Qualifications
• Internal Auditor or Lead Auditor certification/designation is considered an asset.
Languages

• Proficiency in French and/or English, both spoken and written. • RRSP with up to 5% employer matching

• Hybrid work model for corporate roles
• Employee stock ownership program
• Career growth through real development opportunities
• Transit pass reimbursement — get to work for free
• Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers. Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.