Credit and Operations Officer - 58830

We are seeking a detail-oriented and reliable Operations Administrator to join a dynamic 14-person team supporting high-volume credit processing and operational support. In this role, you will be responsible for managing daily transaction volumes, ensuring strict quality control, and adhering to financial policies and risk controls. The ideal candidate brings strong administrative data entry skills, sound decision-making judgment, and an interest in gaining deep exposure to small business credit operations and leadership opportunities.

Position Title: Senior Credit & Operations Administrator
Position Type: 1-Year Contract (Extension & Permanent Conversion Potential)
Location: Edmonton, AB (Hybrid – 4 Days Onsite)
Work Schedule: Flexible start times (7:00 AM – 10:00 AM, rotational shift) Overtime potential
Pay rate $28.50

Advantages
Growth & Learning: Direct exposure to credit processing and small business financial operations, with clear opportunities to lead small teams and projects.
Long-Term Potential: High likelihood of contract extension or permanent conversion based on performance and business needs.
Comprehensive Training: Structured, fully supported onsite training program for the first 3 months.
Stable Work Environment: Well-established, high-volume environment with a collaborative team culture.

Responsibilities
Manage daily operational processing volumes while consistently meeting established Service Level Agreements (SLAs).
Maintain high accuracy and quality control in high-volume data entry and back-office tasks (90% back-office operational focus, 10% phone communication).
Review transaction details, exercise sound judgment, and escalate issues appropriately adhering to established policies and risk controls.
Communicate clearly and professionally with internal partners and external stakeholders, including solicitors.
Participate in brief daily operational syncs (15–30 minutes) and collaborate closely with team members to keep workflows moving efficiently.
Handle sensitive customer data securely and strictly within regulatory and compliance guidelines.

Qualifications
Education: Post-secondary diploma or degree required.
Experience: 3 to 5 years of overall administrative, data entry, or back-office processing experience.

Technical Skills:
Proven data entry experience with high accuracy and speed.
Basic-to-intermediate proficiency with MS Office Suite (Word, Excel, Outlook) and basic computer troubleshooting/navigation.

Core Competencies:
Exceptional attention to detail and strong quality-control focus.
Strong decision-making skills and sound judgment in risk-sensitive situations.
Excellent written and verbal communication skills.
High reliability and strong adherence to schedule and attendance expectations.
Nice-to-Have Skills:
Previous experience in banking or financial services.
Direct background or familiarity with credit processing environments.

Summary
If you are interested in the credit and operations officer please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.