Credit Union Branch Manager

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Join a top employer and advance your career. Our client, a leader in their field, has partnered with Aplin to hire a Credit Union Branch Manager based in Sedgewick, Alberta.

This position is located in Sedgewick, AB. You must be able to reliably commute or plan to relocate. Relocation assistance will be provided.

Perks & Benefits:

• Excellent Company Culture
• Competitive Base Salary
• Strong Bonus Structure
• Profit Sharing
• RRSP Match
• Comprehensive Benefits Package

Responsibilities:

• Spearhead and oversee branch operations, managing staff dynamics, evaluating credit, and ensuring compliance.
• Investigate and assess credit limit adjustments, conduct annual reviews, and process incoming applications.
• Deliver personalized financial guidance to members based on their individual needs.
• Assess loan and credit applications, and collateral, and provide well-informed recommendations.
• Make informed decisions on credit applications, set limits, and establish repayment plans within authorized parameters.
• Ensure the prompt collection of overdue accounts and unwavering adherence to established credit policies.
• Recruit and cultivate lending talent, ensuring alignment with industry best practices.
• Collaborate with internal and external stakeholders on escalated credit and collection matters.
• Drive ongoing process refinement and advocate for policy enhancements.
• Manage dispute resolution, compile files for senior management approval, and stay informed about regulatory shifts.
• Conduct member visits, oversee customer service levels, and support lenders during peak workloads.
• Effectively communicate policy changes to branch staff, delineate roles, and align personnel with strategic business goals.
• Achieve budget targets, closely monitor delinquency, and submit timely, accurate reports.
• Ensure stringent adherence to Money Laundering and FINTRAC policies, and opening/closing procedures, and contribute to annual budget preparation.
• Supervise, train, and evaluate subordinate staff, ensuring consistent compliance with organizational policies.
• Cultivate respectful communication, mediate conflicts, and train staff to meet specific performance benchmarks.
• Conduct audits to ensure procedural adherence, actively contributing to the realization of organizational objectives.
• Collaborate with the Senior Vice President of Operations, assisting with assigned duties.

Qualifications:

• Possession of a high school diploma.
• A minimum of 5 years experience in credit granting or lending within a financial institution.
• Additional post-secondary training is considered an advantage.
• Demonstrated skills in management, coaching, and motivation, with exposure to various aspects of lending and banking operations.
• Proficient in analyzing and interpreting client needs, and providing appropriate options, solutions, and resolutions.
• Ability to handle interactions with individuals with sensitivity, tact, diplomacy, and professionalism at all times.
• Strong capabilities in conflict resolution, negotiation, and objection handling.
• Exceptional time management, multitasking, and task prioritization skills, with the ability to work effectively with minimal supervision.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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