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Première détection par notre source: il y a 27 jours

Customer Experience Associate (Banking) - Durham Region

@ Jumpstart Refugee Talent

Toutes ses offres Site Web

Ajax, ON · Kingston, ON · Oshawa, ON · Peterborough, ON

22–28 $/hSur placeTemps plein1+ ans d’expérience
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Jumpstart Refugee Talent is hiring a full-time Customer Experience Associate for personal and commercial banking branches across Durham Region, at $22.50 to $28.33 per hour. The role handles deposits, withdrawals, bill payments and customer advice on banking products, with flexible varied schedules and 15 or more hours per week.

Salaire :

22 $–28 $ de l’heure

Responsabilités :

  • Process deposits, withdrawals and bill payments per procedures
  • Understand customer needs and recommend banking solutions
  • Resolve customer concerns and escalate non-standard activities
  • Promote banking products and meet assigned business goals

Résumé des exigences :

  • 1+ years of relevant banking experience
  • Proven cash handling and transaction processing experience
  • Strong verbal and written communication skills
  • Flexible availability for varied branch schedules
  • Canadian Securities Course considered an asset

Outils et compétences

Customer experienceAJAXCustomer serviceProvide informationHandle financial transactionsBusiness processesCommunication skillsCash handlingTransaction processingCSC
Source et dates

Type de source non vérifié · dover

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine15
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsCanadian Securities Course, Investment Funds in Canada

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Jumpstart Refugee Talent

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Empowering refugee talent and supporting employers with their effort to inclusive refugee hiring practices in Canada.

Description complète de l’entreprise

Jumpstart Refugee Talent is a refugee led non-profit organization and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, we focus on the economic empowerment of newly settling refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities. Jumpstart serves refugees from all backgrounds across Canada and works to address underemployment and economic inclusion

Abonnés LinkedIn
8 823
Personnes associées sur LinkedIn
49
Bureaux déclarés
  • 1 University Ave, 3rd Floor, 3rd Floor, Toronto, Ontario M5J 2P1, CA
Catégories d’activité
  • Employment
  • Social Entrepreneurship
  • Non Profit
  • Career Planning
Autres noms enregistrés
  • Refugee Hiring
  • Jumpstart Refugee Talent - Partner
  • Jumpstart Refugee Talent
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Jumpstart Refugee Talent is a refugee led non-profit organization and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, we focus on the economic empowerment of newly settling refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities. Jumpstart serves refugees from all backgrounds across Canada and works to address…

ChampValeur
SecteurNon-profit Organizations
Taille11-50 employees
Siège socialToronto, Ontario
Type d’organisationNonprofit
Fondée en2016
Offres sur Jobsy40
LinkedInVoir la page
Description

Customer Experience Associate

Hours: 15+

Line of Business: Personal & Commercial Banking

Locations:

  • Ajax

  • Whitby

  • Oshawa

  • Pickering

  • Bowmanville

  • Courtice

  • Newcastle

Pay Details: $22.50 - $28.33 CAD

This is an exciting frontline position with one of the major banks in Canada! Joining this team as a Customer Experience Associate means you will strive to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective clients. At the branch, you will understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Key Responsibilities:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Qualifications:

  • 1+ years of relevant banking experience

  • Previous banking or financial services experience (international experience is considered)

  • Strong verbal and written communication skills with a customer-focused mindset

  • Proven cash handling and transaction processing experience

  • Flexible availability to support branch operations, including varied schedules

  • Canadian Securities Course (CSC) is considered an asset

  • Investment Funds in Canada (IFC) certification is considered an asset

Salary Range : 22.5 - 28.33 CAD / hour

Due to ongoing demand, our employer partner is continuously hiring for this position. Applications are reviewed on a rolling basis.

NOTE: The final base pay offered may vary based upon the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs.

We thank you for your interest in this opportunity, however only selected candidates will be contacted regarding next steps.

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