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Publié il y a 16 jours

Customer experience representative

@ Lactanet

Toutes ses offres Site Web

Sainte-Anne-de-Bellevue, Québec

TélétravailTemps plein
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En bref

Lactanet is hiring a full-time Customer Experience Representative to process, validate and distribute information in its internal systems. The role handles phone and email inquiries, data corrections, report distribution and office logistics across offices and laboratories. Standard office conditions apply, with a hybrid arrangement possible.

Responsabilités :

  • Answer internal and external inquiries by phone or email
  • Process, verify and correct data
  • Manage herd registrations and service changes
  • Prepare and distribute reports and test results
  • Coordinate mail, supplies and inventory

Résumé des exigences :

  • Customer service experience
  • Attention to detail and data accuracy
  • Ability to follow departmental procedures

Outils et compétences

Customer experienceCommunicate with customersReportingAdministrative supportDocumentationProcess improvement
Source et dates

Flux d’un site d’emploi · jobillico

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-23
Mise à jour du dossier source
2026-11-06

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Laboratoire
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Lactanet

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Canadian Network for Dairy Excellence.

Description complète de l’entreprise

Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.

Abonnés LinkedIn
6 523
Personnes associées sur LinkedIn
260
Bureaux déclarés
  • 555, boul. des Anciens-Combattants, Ste-Anne-de-Bellevue, Québec H9X3R4, CA
  • 660 Speedvale Avenue West, 101, Guelph, Ontario N1K 1E5, CA
Autres noms enregistrés
  • Lactanet
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.

ChampValeur
SecteurBusiness Consulting and Services
Taille201-500 employees
Siège socialSte-Anne-de-Bellevue, Québec
Type d’organisationPrivately Held
Fondée en1966
Offres sur Jobsy32
LinkedInVoir la page
Description

Lactanet is accepting applications for a Customer Experience Representative Full-time position. The role of this position is to process, validate, and distribute information within Lactanet’s internal systems, ensuring accuracy and compliance with established procedures. Provide quality customer service and timely follow-up to internal and external customers. Support daily operations through document production, mailing, report distribution, and office logistics across Lactanet offices and laboratories. This position is part of a union.

Position Overview

  • Provide customer service and respond to internal and external inquiries by phone or email, resolving issues and ensuring timely follow-up.
  • Process, verify, and correct data to maintain accuracy, integrity, and timely reporting.
  • Manage herd registrations, service changes, data access requests, and report corrections.
  • Prepare and distribute reports, test results, and operational documents.
  • Coordinate mail, supplies, inventory, and administrative support for offices and laboratories.
  • Follow departmental procedures, maintain documentation, and contribute to continuous improvement and team effectiveness.

Working Conditions

Standard office working conditions. Hybrid work arrangement possible.

How to Apply

If you meet the qualifications for this position, please submit your resume to [email protected] with Customer Experience Representative as the subject line.

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