Publié il y a 22 jours
Customer Service and Sales Support Representative - AL13 Architectural
@ BLANKSLATE Partners
Delta, Colombie-Britannique
En bref
BLANKSLATE Partners is hiring a customer service and sales support representative for AL13 Architectural Systems, a building products company. The role covers order processing, lead generation, CRM and customer service, five days a week. Salary is $55k to $65k, with bonus and profit share.
Responsabilités :
- Build and maintain customer relationships
- Process sales orders, returns and payments
- Respond to customer inquiries by phone, email and in person
- Enter orders and check order documents
- Support outside sales reps and trade show events
Résumé des exigences :
- Minimum 1 year in a dynamic customer service role
- Fluent English, verbal and written
- Strong numeracy and computer skills (Microsoft Office or Google Suite)
- Attention to detail and multi-tasking
- Architectural building product experience is an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · workable
- Date publiée par l’employeur
- 2026-10-19
- Première détection par notre source
- 2026-10-20
- Mise à jour du dossier source
- 2026-10-20
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
BLANKSLATE Partners
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Outsourced HR solutions. Helping you build better, stronger, businesses.
Description complète de l’entreprise
BLANKSLATE Partners is a team of highly skilled and seasoned professionals providing top quality outsourced human resource solutions. Our mission? To help you build better, stronger workplaces. We match our skilled consultants with entrepreneurs, start-ups, and businesses in hypergrowth, bringing our people expertise to your unique need. BLANKSLATE is out to disrupt the current HR/Recruitment industry by freeing up business leaders and HR teams to focus on what’s important to you. We're not an agency, but a collection of highly skilled consultants who seek to pass on the passion of our experience through partnerships and creative solutions. We're grounded in our core values of Partnership, Creativity, and Learning.
- Abonnés LinkedIn
- 14 692
- Personnes associées sur LinkedIn
- 8
- Bureaux déclarés
- 207 W Hastings St, Vancouver, British Columbia, CA
- Catégories d’activité
- Human Resources
- Recruiting
- Autres noms enregistrés
- BLANKSLATE Partners
- Spécialités
- human resources
- recruiting
- immigration
- training
- and vision and values
- Le profil indique une agence de recrutement
- Non
BLANKSLATE Partners is a team of highly skilled and seasoned professionals providing top quality outsourced human resource solutions. Our mission? To help you build better, stronger workplaces. We match our skilled consultants with entrepreneurs, start-ups, and businesses in hypergrowth, bringing our people expertise to your unique need. BLANKSLATE is out to disrupt the current HR/Recruitment industry by freeing up…
| Champ | Valeur |
|---|---|
| Secteur | Human Resources |
| Taille | 2-10 employees |
| Siège social | Vancouver, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 2014 |
| Spécialités | human resourcesrecruitingimmigrationtrainingand vision and values |
| Offres sur Jobsy | 10 |
| Voir la page |
AL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American market, we are committed to expanding our reach and building on our success.
We are adding a new member to our high-energy team 5 days a week to provide sales support, including order processing, lead generation, CRM, customer services.
Strong computer and phone/email communications skills are essential. Architectural building product experience is an asset, we will train the right candidate.
The primary focus of this role is to provide exemplary customer service and fine-tuned attention to detail while contributing to the efficient operation of a demanding and fast-paced sales and order processing department. The motivation and ability to be highly organized, multi-task, logically prioritize tasks, and work cooperatively within a team setting will be integral to success.
Responsibilities:
- Establish a positive, proactive, and ongoing relationship with customers/clients
- Assist outside sales reps as needed
- Process sales orders, returns, and related payments/credits
- Respond to customer inquiries (e.g. quotes/pricing, inventory, product specifications, etc.) over the phone, email and in person
- Represent the company at trade shows and industry events
- Process sample order requests and coordinate shipping
- Develop and maintain a high standard of product knowledge
- Entering orders into a database using published lead times and following order processing guidelines
- Develop an understanding of the manufacturing process
- Proofing order documents and resolving any discrepancies
- Maintaining master copies of sales orders
- Promoting “end-to-end customer care” throughout all aspects of the process
- Collaborating with members of the order entry and sales teams on order issues including incomplete or inaccurate orders for customer follow up
Attributes of a Successful Candidate:
- Minimum 1-year experience in a dynamic customer service position
- Ability to fluently communicate in English (verbal and written)
- Excellent numeracy literacy
- Computer literacy. Proficient in Microsoft Office / Google Suite and learning to use new software.
- Attention to detail
- Ability to remain organized while continually multi-tasking
- Proactive problem solving
- High standards and professional manner/demeanor
- Sound judgment and accountability
- Superior interpersonal skills
Requirements
- Minimum 1-year experience in a dynamic customer service position
- Ability to fluently communicate in English (verbal and written)
- Excellent numeracy literacy
- Computer literacy. Proficient in Microsoft Office / Google Suite and learning to use new software.
- Attention to detail
- Ability to remain organized while continually multi-tasking
- Proactive problem solving
- High standards and professional manner/demeanor
- Sound judgment and accountability
- Superior interpersonal skills
Benefits
- Positive work environment
- Competitive benefits
- Bonus and Profit Share
- Salary Range: $55k - $65k (Dependent on Skills & Experience)
Journal
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