Première détection par notre source: avant-hier
Customer Service (Call Center) Expert
@ Xperteez Technology
Télétravail au Canada
En bref
Xperteez Technology is hiring a remote contract Customer Service (Call Center) Expert paid up to $30/hr. The role creates AI training content from customer service conversations, ranks AI responses, and tests models for inaccuracies and bias. The posting asks for a bachelor's degree or equivalent experience, 2+ years of call center work, and 1+ year of AI training experience.
Salaire :
Jusqu’à 30 $ de l’heure
Responsabilités :
- Create natural customer service conversations for AI training
- Rank AI responses for accuracy, fluency and context
- Test AI models for inaccuracies and biases
Résumé des exigences :
- 2+ years call center customer service experience
- 1+ year AI training or data annotation experience
- Bachelor's degree or equivalent professional experience
- Spoken English C1+ (US only)
Source et dates
Type de source non vérifié · dover
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-13
- Mise à jour du dossier source
- 2026-11-13
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (exigé) |
| Domaines d’études | Business Administration, Communications, Marketing, Management |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Xperteez Technology
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
<We Make IT Happen/> Delivering Top Talent with Precision, Speed & Scalable Recruitment Solutions Globally
Description complète de l’entreprise
Xperteez Technology is a recruitment-focused firm delivering high-quality talent solutions with speed, precision, and consistency across global markets. We specialize in hiring across IT, Engineering, Industrial, Manufacturing, Data, Automation, and business functions, supporting both niche and high-volume hiring mandates. Service Areas: Permanent Hiring | Contract Staffing | Bulk Hiring | Leadership Hiring | Global Recruitment | RPO (Recruitment Process Outsourcing) | Project-Based Hiring We work with clients across Europe, the United States, India, and the GCC, enabling seamless global hiring through structured sourcing, advanced Boolean search, and data-driven talent mapping. Our approach is built on strong keyword intelligence and platform algorithms, ensuring higher visibility, faster reach, and better candidate engagement. Our sourcing strategy leverages LinkedIn Recruiter, X-Ray search, and Boolean strings such as ("Software Engineer" OR "Data Engineer" OR "Automation Engineer" OR "PLC Engineer") AND ("Python" OR "SQL" OR "SCADA" OR "Selenium") AND ("Immediate Joiner" OR "Open to Work"), enabling precise targeting of active and passive talent. Core hiring expertise includes IT (Software Engineer, Data Engineer, Python, QA, DevOps, Cloud), Engineering (Electrical, Mechanical, Automation, PLC, SCADA), Industrial (Manufacturing, Plant Operations, Maintenance), and Business roles (Talent Acquisition, Sales, Business Development). Our process is aligned with LinkedIn’s algorithm—using high-search-volume keywords, structured job titles, and engagement-driven outreach to maximize inbound applications and response rates. We focus on execution, reducing time-to-hire while maintaining quality and consistency. For candidates, we follow a transparent approach with no charges at any stage. We act as a strategic hiring partner for clients, focusing on scalability, speed, and reliable delivery. 📩 Mail: [email protected] | 📞 Call: +91 9902665093
- Abonnés LinkedIn
- 31 131
- Personnes associées sur LinkedIn
- 71
- Bureaux déclarés
- Webel IT Park Rajarhat, NewTown AA1, Phase II, Kolkata, West Bengal 700156, IN
- Catégories d’activité
- Information Technology
- Digital Marketing
- Consulting
- Autres noms enregistrés
- Xperteez Technology
- Spécialités
- Executive Search & Leadership Recruitment
- Permanent Staffing Solutions
- Contract Staffing & Workforce Solutions
- Campus Recruitment & Fresh Talent Acquisition
- Diversity & Inclusion Recruitment
- Industry-Specific Recruitment (IT
- Finance
- Healthcare
- etc.)
- Talent Mapping & Market Intelligence
- Employee Referral Programs
- and Employer Branding & Recruitment Marketing
- Le profil indique une agence de recrutement
- Oui
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Xperteez Technology is a recruitment-focused firm delivering high-quality talent solutions with speed, precision, and consistency across global markets. We specialize in hiring across IT, Engineering, Industrial, Manufacturing, Data, Automation, and business functions, supporting both niche and high-volume hiring mandates. Service Areas: Permanent Hiring | Contract Staffing | Bulk Hiring | Leadership Hiring |…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 51-200 employees |
| Siège social | Kolkata, West Bengal |
| Type d’organisation | Privately Held |
| Fondée en | 2015 |
| Spécialités | Executive Search & Leadership RecruitmentPermanent Staffing SolutionsContract Staffing & Workforce SolutionsCampus Recruitment & Fresh Talent AcquisitionDiversity & Inclusion RecruitmentIndustry-Specific Recruitment (ITFinanceHealthcareetc.)Talent Mapping & Market Intelligence |
| Offres sur Jobsy | 17 |
| Voir la page |
Rate: Up to $30/hr
Type: Contract
Location: Remote
Skills & technologies
Issue Resolution
Conflict Resolution
Customer Service
Escalation Management
AI Training
Voice Support
English
Complaint Handling
Call Center
Key responsibilities
Develop AI Training Content: Create natural, human-enacted customer service conversations across realistic support scenarios.
Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile
Bachelor’s degree (or higher) in Business Administration, Communications, Marketing, Management, or a related field (or equivalent professional experience).
2+ years of professional Customer Service (call center) experience, with demonstrated expertise in client communication, issue resolution, support workflows, and customer relationship management.
1+ year of experience in AI training, such as data annotation, AI evaluation, model training, response evaluation, or similar AI-related work.
Strong knowledge of end-to-end customer support workflows, including issue identification, troubleshooting, escalation, follow-up, and resolution.
Excellent spoken English C1+ (US only), with clear and fluent verbal communication.
Hands-on experience managing customer inquiries, complaints, service requests, and escalations across a range of customer scenarios.
Ability to adapt communication style, tone, and approach based on the customer’s needs, situation, and level of concern.
Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor environment.
Journal
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