Publié il y a 6 jours
Customer Service Coordinator
@ Alsco
Vancouver, Colombie-Britannique
En bref
Alsco is hiring a full-time, non-exempt Customer Service Coordinator to be the first point of contact for customers through inbound and outbound calls, with coordination duties for the Service Department. The role reports to the Service Manager, pays $20.26 per hour, and is office-based inside an industrial laundry facility. Benefits include medical and dental coverage, a matched registered pension plan, and an employee assistance plan.
Salaire :
20,26 $ de l’heure
Responsabilités :
- Handle inbound and outbound customer calls professionally
- Assist customers with problem resolution, orders and up-selling
- Coordinate information flow within the Service Department
- Maintain call logs and files
- Prepare, distribute and track welcome packets, renewals and reports
Résumé des exigences :
- Strong professional telephone skills
- Proven internal or external customer service experience
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written English communication
- Basic math skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-04
- Mise à jour du dossier source
- 2026-11-04
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Usine |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Vérifications | drogues et alcool |
| Candidatures encouragées | Femmes, Autochtones, Personnes racisées, Personnes handicapées |
| Avantages mentionnés | Régime de retraite, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Alsco
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
It Pays to Keep Clean®
Description complète de l’entreprise
Alsco Uniforms provides managed uniform and linen laundry services for healthcare, industrial & hospitality businesses. Discover why It Pays To Keep Clean®!
- Abonnés LinkedIn
- 37 300
- Personnes associées sur LinkedIn
- 4 815
- Bureaux déclarés
- 505 East 200 South, Salt Lake City, UT 84102, US
- Catégories d’activité
- Facilities Support Services
- Textiles
- Rental
- Laundry and Dry-cleaning
- Autres noms enregistrés
- Alsco Uniforms
- Spécialités
- Uniforms
- Facility Services
- Automotives
- HealthCare
- Industrial Business
- Food & Beverage
- Linen and Uniform Rental Service
- and Facility Services
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Alsco Uniforms provides managed uniform and linen laundry services for healthcare, industrial & hospitality businesses. Discover why It Pays To Keep Clean®!
| Champ | Valeur |
|---|---|
| Secteur | Facilities Services |
| Taille | 10,001+ employees |
| Siège social | Salt Lake City, UT |
| Type d’organisation | Privately Held |
| Fondée en | 1889 |
| Spécialités | UniformsFacility ServicesAutomotivesHealthCareIndustrial BusinessFood & BeverageLinen and Uniform Rental Serviceand Facility Services |
| Offres sur Jobsy | 35 |
| Voir la page |
Customer Service Coordinator (Non-Exempt)
We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.
This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour
What You’ll Do
Customer Interaction & Support
- Handle inbound customer calls and make outbound calls in a courteous, professional manner.
- Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
- Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.
Service Department Coordination
- Coordinate the flow of information within the Service Department to ensure smooth operations.
- Maintain accurate call logs and files.
- Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
- Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.
Business Support
- Monitor and report competitive activity and customer feedback.
- Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
- Collaborate with and support other service personnel as needed.
What We’re Looking For
- Strong, professional telephone skills and a customer-first mindset.
- Proven internal and/or external customer service experience, with strength in sales support and relationship building.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
- Excellent verbal and written communication skills in English.
- Ability to understand and follow directions, manage time effectively, and work well as part of a team.
- Basic math skills (accurate counting, addition, subtraction).
- Ability to recognize colors, sizes, and product types.
Work Environment
This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.
Why Choose Alsco Uniforms?
Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.
We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.
At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.
Compensation
- Comprehensive Medical & Dental Benefits
- Matched Registered Pension Plan
- Employee Assistance Plan (EAP)
Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.
Pre-employment testing, including drug and alcohol screening, may be required.
Apply today to join our team.
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