Publié il y a 21 jours
Customer Service - Counter Sales
@ E.B. Horsman & Son
Courtenay, Colombie-Britannique
SIGNAUX
En bref
E.B. Horsman & Son is hiring a full-time Customer Service - Counter Sales associate at its Courtenay, BC branch, Monday to Friday, 40 hours a week. The role handles incoming branch customers, product recommendations and quotations, plus warehouse duties such as order assembly, shipping and receiving. The posting names benefits including health, dental, profit-sharing, ESOP and RRSP matching.
Responsabilités :
- Serve incoming branch customers and recommend products
- Process orders, check accuracy and provide quotations
- Assemble, pack and ship orders
- Receive stock and maintain inventory and warehouse
- Support sales and customer inquiries
Résumé des exigences :
- High school completion
- Intermediate computer skills with MS Office
- Basic math skills
- 1+ years customer service experience (asset)
- Warehouse and shipping/receiving experience (asset)
- Product knowledge of electrical distribution products (asset)
Outils et compétences
Avantages mentionnés
Assurance maladieSoins dentairesRégime de retraiteProgramme d’aideOptions d’achat
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-11-11
- Mise à jour du dossier source
- 2026-11-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Entrepôt |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Régime de retraite, Actions ou participation, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
E.B. Horsman & Son
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
Description
Who We Are
We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.
What We Offer
Located at 2615 Moray Pl, Courtenay, BC V9N 8A9, this full-time position offers a consistent Monday-to-Friday schedule, ensuring 40 hours per week with no weekend shifts.
Why this role matters
The Customer Service - Counter Sales role acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. Duties could also include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.
What To Expect In The Role
Teamwork l Integrity l Continuous Improvement l Resilience l Empowered
Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.
#CS31
We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.
What We Offer
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth
Located at 2615 Moray Pl, Courtenay, BC V9N 8A9, this full-time position offers a consistent Monday-to-Friday schedule, ensuring 40 hours per week with no weekend shifts.
Why this role matters
The Customer Service - Counter Sales role acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. Duties could also include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.
What To Expect In The Role
- Attention to detail. You will review stock, assemble orders, and support shipping and receiving activities while ensuring accuracy.
- Customer service oriented. You will provide excellent customer service while maintaining and building customer relationships through product quotations and sales.
- Strong multitasker. You will manage multiple customer requests while balancing competing priorities and timelines.
- Strong communicator. You will communicate clearly, both verbally and in writing, with customers and colleagues.
- Highly organized. You will manage a high volume of customer requests, adjust priorities, and work effectively through interruptions.
- Comfortable with technology. You will use phones, computers, and internal systems to assist customers and complete daily tasks.
- Comfortable with warehouse responsibilities. You will support order assembly, packing and shipping, receiving, stock keeping, warehouse maintenance, inventory management, and customer and sales support.
- 1+ years of customer service experience is an asset
- Previous experience in warehouse operations, including shipping/receiving, is an asset
- Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
- Basic mathematical skills
- A wide range of expertise in the products and services provided by E.B. Horsman & Son is an asset
- Ability to be inclusive, collaborative, and respectful
- High school completion
Teamwork l Integrity l Continuous Improvement l Resilience l Empowered
Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.
#CS31
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