Publié il y a 8 jours
Customer Service Representative
@ Leavitt Machinery
Coquitlam, Colombie-Britannique
En bref
Leavitt Machinery is hiring a Customer Service Representative in Coquitlam, BC, to handle high call volume, pass leads to Account Managers and support the Operator Training department. The role is hybrid, requires at least two years of customer service experience, and pays $49,000 to $55,000 annually.
Salaire :
49 000 $–55 000 $ par année
Responsabilités :
- Handle high volume of incoming main-line calls
- Use the CRM to pass leads to Account Managers
- Provide administrative support to Operator Training
- Assist with registrations and client feedback follow-up
- Cover for Account Managers as needed
Résumé des exigences :
- At least two years of customer service experience
- Proficiency with MS Office Suite
- CRM experience preferred (Dynamics, Salesforce)
- Excellent verbal and written communication
- Strong organizational skills and attention to detail
Outils et compétences
Source et dates
Type de source non vérifié · clearcompany
- Date publiée par l’employeur
- 2026-11-01
- Première détection par notre source
- 2026-11-06
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Régime de retraite, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Leavitt Machinery
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Find us on Facebook and Instagram - @LeavittMachinery
Description complète de l’entreprise
Leavitt Machinery is a leading materials-handling dealership with an extensive network of over 30 branches across Canada and the United States. As the premier provider in our region, we have established a solid reputation for delivering tailored mobile equipment solutions to our valued clientele. Our success is built on the foundation of our expert team, who bring a diverse selection of top-tier product lines to the table. Our comprehensive portfolio of high-quality product lines, combined with the expertise of our skilled professionals, empowers us to consistently provide optimal solutions for our customers. Whether you are an owner of a forklift, boom lift, scissor lift, telehandler, container handler, reach stacker, sweeper, or scrubber, Leavitt Machinery is your go-to partner for enhancing operational efficiency and minimizing costs.
- Abonnés LinkedIn
- 20 730
- Personnes associées sur LinkedIn
- 550
- Bureaux déclarés
- 24389 Fraser Highway, Langley, BC V2Z 2L3, CA
- 51 Leeder St, Coquitlam, British Columbia V3K 3V5, CA
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- Autres noms enregistrés
- Leavitt Machinery
- Spécialités
- New and Used Equipment Sales
- Fleet Management
- Service
- Parts
- Rentals
- Operator Training
- material handling
- Forklift training
- construction equipment
- and warehouse equipment
- Le profil indique une agence de recrutement
- Non
Leavitt Machinery is a leading materials-handling dealership with an extensive network of over 30 branches across Canada and the United States. As the premier provider in our region, we have established a solid reputation for delivering tailored mobile equipment solutions to our valued clientele. Our success is built on the foundation of our expert team, who bring a diverse selection of top-tier product lines to…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 501-1,000 employees |
| Siège social | Langley, BC |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | New and Used Equipment SalesFleet ManagementServicePartsRentalsOperator Trainingmaterial handling Forklift training construction equipment and warehouse equipment |
| Offres sur Jobsy | 31 |
| Voir la page |
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a highly organized Customer Service Representative to join our team in Coquitlam, British Columbia. As the Customer Service Representative, you will work closely with our Operator Training team throughout the sales process to ensure customers receive excellent service. This will include working in the CRM, answering mainline phones, and handling customer inquiries.
Essential Duties & Responsibilities
As the Customer Service Representative, your key responsibilities will include:
- Handle a high volume of incoming calls for main phone lines
- Utilize the CRM to pass leads to Account Managers
- Develop a comprehensive understanding of active clients and product offerings
- Ensure compliance of standards within the department in support of maintaining positive customer experiences
- Provide general administrative support for the Operator Training department
- Assist with completing registrations and follow up on client feedback as needed
- Provide coverage for Account Managers as needed
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least two years of related customer service experience
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Experience working with a CRM (i.e. Microsoft Dynamics, Salesforce, etc.) is preferred
- A confident, helpful, and customer-oriented phone presence
- Excellent verbal and written communication skills
- Excellent organizational skills and a high attention to detail
- Ability to thrive in a dynamic work environment
Benefits & Perks
Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, short term disability, and travel insurance
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $49,000 to $55,000 annually depending on experience.
This is a hybrid role based in Coquitlam, BC.
Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
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