Publié le mois dernier
Customer Service Representative
@ Hertz
Moose Jaw, Saskatchewan
En bref
Hertz is hiring a part-time Customer Service Representative to greet customers, handle reservations and rental agreements, inspect vehicles, process payments and resolve concerns. The role involves flexible shifts including weekends and holidays. Previous customer service, retail or hospitality experience is an asset.
Responsabilités :
- Assist customers with reservations, vehicle selection and rental terms
- Inspect vehicles before and after rentals and complete documentation
- Process rental agreements and handle payments
- Resolve customer complaints and vehicle issues professionally
- Coordinate with the team to keep vehicles available and maintained
Résumé des exigences :
- Customer service, retail or hospitality experience is an asset
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Basic computer skills and familiarity with reservation systems
- Valid driver's licence with clean record (preferred)
- Willingness to work flexible shifts, including weekends and holidays
Outils et compétences
Source et dates
Flux d’un site d’emploi · saskjobs
- Date publiée par l’employeur
- 2026-10-07
- Première détection par notre source
- 2026-10-10
- Mise à jour du dossier source
- 2026-10-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Horaire | jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Permis de conduire | un atout |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Hertz
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 76 |
Description
Key Responsibilities:
Customer Interaction: Greet customers warmly, assist with reservations, explain rental terms, and address customer inquiries in person, over the phone, and via email.
Rental Process: Assist customers with vehicle selection, check rental eligibility, process rental agreements, and explain insurance options.
Check-In & Check-Out: Inspect vehicles for damage before and after rentals, complete necessary documentation, and ensure a smooth return process.
Problem Resolution: Handle customer concerns, process complaints, and resolve issues related to vehicle availability, payments, or damages professionally.
Payment Processing: Handle transactions, collect payments, verify customer identification, and ensure billing accuracy.
Fleet Management: Coordinate with the team to ensure vehicles are available, clean, and properly maintained.
Compliance & Safety: Follow company policies, rental regulations, and safety procedures, ensuring compliance with local laws and company guidelines.
Qualifications & Skills:
Previous experience in customer service, retail, or hospitality is an asset.
Strong communication and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Problem-solving and conflict-resolution abilities.
Basic computer skills and familiarity with reservation systems.
Valid drivers license with a clean driving record (preferred).
Willingness to work flexible shifts, including weekends and holidays.
Journal
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