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Customer Service Representative

@ TalentSphere

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Kelowna, Colombie-Britannique

1+ ans d’expérience
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TalentSphere is hiring a Customer Service Representative and Inside Sales Specialist in Kelowna, British Columbia, for a precast concrete products client. The role handles inbound calls and emails, greets visitors, and prepares written quotations and basic technical sales support. Salary is listed as $40-$75K, negotiable based on experience.

Responsabilités :

  • Answer phone and email inquiries from clients, contractors and consultants
  • Prepare written and occasionally verbal quotations for standard precast products
  • Provide product knowledge and basic technical information
  • Greet visitors and direct incoming calls

Résumé des exigences :

  • 1 to 3+ years sales or customer service experience an asset
  • Precast industry knowledge an asset
  • Excellent English verbal and written communication
  • Above average Windows, Outlook, Word and Excel skills
  • SAP knowledge an asset

Outils et compétences

SAP
Source et dates

Type de source non vérifié · crelate

Date publiée par l’employeur
2026-08-24
Première détection par notre source
2026-10-16
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationSecondaire (DES) (préféré), Collégial (DEC) (préféré)
Domaines d’étudesTechnical discipline
Avantages mentionnésPrime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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TalentSphere

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ChampValeur
Offres sur Jobsy271
Description

Kelowna, British Columbia
Customer Service Representative
Inside Sales Specialist
Precast Concrete Products
Salary: $40-$75K, negotiable based on experience

OUR CLIENT
On behalf of our established client, we are offering an opportunity as a Customer Service Representative/Inside Sales to join their wonderful team in Kelowna.

Our client is looking for a well organized, positive Customer Service Representative focused on providing optimal customer service and accurate and timely work product. The Customer Service Representative will ensure a quick response to standard product sales calls and learn to provide basic technical sales support to clients. This includes providing product knowledge, quotations, and recommendations in line with customer needs and specifications. As the first point of contact for all visitors and incoming calls, this position is also responsible for greeting and directing all customers accordingly and plays a key role in setting the atmosphere of the office.

THE IDEAL CANDIDATE

  • High School Diploma or College Diploma (technical discipline) an asset or equivalent work experience
  • 1 – 3+ years previous experience as a Sales/Customer Service Representative would be considered an asset
  • Understanding of the precast industry and knowledge of precast manufacturing techniques are considered strong assets
  • Answer all phone and email inquiries from clients, including contractors and consultants
  • Produce and provide quotations for contractors and consultants based on company marketing principles
  • Provide initial customer interface through providing both product knowledge and basic technical information, as the customer requires
  • Provide written, and occasionally verbal, quotations for standard precast products
  • Learn to do take-offs for quotes from civil drawings and shop drawings
  • Learn to provide technical information for design and installation of various types of civil projects
  • Ability to achieve success and generate results, both on their own and through teamwork
  • Must possess solid organizational skills, exceptional attention to detail
  • Excellent verbal and written communication skills in English
  • Above average computer skills including Windows, Outlook, Word, and Excel
  • Ability to multi-task and complete assignments within deadlines
  • Computer aptitude with knowledge of SAP considered an asset
  • Flexible and adaptable to change

WHAT’S IN IT FOR YOU?

  • Good natured management in a growth environment with a "small company" culture feel
  • Opportunity to provide innovative strategy and be a part of the growth
  • Competitive benefits, bonus

WHAT TO DO NOW
If you believe this opportunity as a Customer Service Representative could be the right fit for you and you meet the requirements listed above, click apply.

Keywords: Precast Concrete, Concrete Manufacturer, Inside Sales, Customer Service Representative

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