Publié il y a 7 mois
Customer Service Representative - North York Shendy's Swim & Training Centre
@ Making Waves Swim School
Ontario
En bref
Making Waves Swim School is hiring a part-time Customer Service Representative at its North York Shendy's Swim & Training Centre. The role greets families, gives tours, books classes, processes payments and handles registrations and phone and email inquiries. The posting requires at least 2 shifts per week, with the facility open 7 days a week and flexible scheduling available.
Responsabilités :
- Greet families and give facility tours
- Book classes, process payments and manage registrations
- Answer phone calls and emails with care
- Manage family accounts in company systems
- Keep the facility clean and organized
Résumé des exigences :
- Friendly, confident communicator
- Service-oriented with strong customer service instincts
- Organized, dependable and calm under pressure
- Comfortable with computers and new systems
- Preferred: 1 year of customer service experience
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-04-29
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Permis et certifications | Standard First Aid, Vulnerable Sector Check |
| Vérifications | secteur vulnérable |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Making Waves Swim School
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Making Waves Swim School offers private, one-on-one swim lessons for children and adults in indoor hotel pools throughout New Jersey. Our 35 full-time and part-time swim instructors teach approximately 600 to 1,000-plus students per week in more than 22 facilities. Lessons are held weekdays, weeknights and weekends. Our personalized, one-on-one swimming instruction model helps children and adults learn to swim in less time and at a lower total cost than group instruction. The cost per class may be higher, but students can learn to swim confidently and independently – no swimmies, no life vest, no noodles – in a matter of months instead of years. Year-round lessons are held in indoor pools that are heated to 85 degrees or higher, so weather is never an issue. Group swim lessons are typically held in loud, crowded facilities that can be intimidating and full of distractions. Direct interaction with the instructor is difficult. Making Waves offers private swim lessons in quiet hotel pools where each student can learn at their own pace. The sole responsibility of a Making Waves Swim School instructor is to focus on one student at a time and teach that child how to swim and be safe in and around the water. For more information about swim lessons, go to www.startmakingwaves.com. Making Waves is always looking for full-time and part-time swim instructors who are kid friendly, reliable and professional. We provide comprehensive training through our proprietary Making Waves training program, which focuses on one-on-one swim instruction and prioritizes water safety. This program includes American Red Cross lifeguard, CPR and first aid certifications. For more information, email [email protected]. Hotel managers… Are you spending too much time and money on pool management and maintenance? Making Waves offers a number of barter services, as well as monthly cash payments, for the use of hotel pools for swim lessons. Services such as water balancing and testing, scheduled maintenance, and on-demand technical repairs can save you thousands of dollars and free up maintenance teams for more urgent issues. For more information, email [email protected].
- Abonnés LinkedIn
- 12
- Personnes associées sur LinkedIn
- 9
- Bureaux déclarés
- 320 Pennington Lawrenceville Rd, Pennington , NJ 08691, US
- 500 Promenade Blvd, Bridgewater, NJ 08807, US
- Autres noms enregistrés
- Making Waves Swim School
- Making Waves Swim School, Inc.
- Spécialités
- pool management
- commercial pool repair
- customer service
- Certified Pool Operator (CPO)
- Hospitality
- Quality and Assurance
- and Client relations
- Le profil indique une agence de recrutement
- Non
Making Waves Swim School offers private, one-on-one swim lessons for children and adults in indoor hotel pools throughout New Jersey. Our 35 full-time and part-time swim instructors teach approximately 600 to 1,000-plus students per week in more than 22 facilities. Lessons are held weekdays, weeknights and weekends. Our personalized, one-on-one swimming instruction model helps children and adults learn to swim in…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 11-50 employees |
| Siège social | Pennington , NJ |
| Type d’organisation | Privately Held |
| Fondée en | 1998 |
| Spécialités | pool managementcommercial pool repaircustomer serviceCertified Pool Operator (CPO)HospitalityQuality and Assurance and Client relations |
| Offres sur Jobsy | 20 |
| Voir la page |
We’re building a team of CSR Stars — organized, upbeat people who love helping others, keeping things running smoothly, and making families feel welcome from the moment they walk in.
If you’re someone who enjoys solving problems, staying busy, and bringing good energy to the room, keep reading.
What You’ll Be Doing
- Greeting families with warmth, confidence, and a smile that says you’re in good hands
- Giving tours to new families and helping them feel comfortable
- Booking classes, processing payments, and managing registrations
- Answering phone calls and emails with clarity and care
- Solving issues quickly and calmly
- Managing family accounts in our systems
- Helping families choose the right program for their swimmer
- Keeping the facility clean, organized, and ready for action
- Supporting the team with a Whatever It Takes mindset
What We’re Looking For
- Friendly, confident communicator
- Service oriented with a genuine desire to help others
- Organized and dependable
- Strong customer service instincts
- Comfortable with computers and learning new systems
- Calm under pressure
- Positive attitude and team-first mindset
- Able to multitask and stay composed in a fast-paced environment
Why You’ll Like It Here
We work hard, move fast, and keep things fun. You can expect:
- High-fives
- Good people
- Team energy
- Real impact
- A workplace where effort gets noticed
Our team is strongest when it reflects the communities we serve. We welcome different backgrounds, perspectives, identities, and experiences. Diversity makes us better, smarter, and more fun to be around.
Schedule
- Minimum availability of 2 shifts per week
- We are open 7 days a week
- Flexible scheduling opportunities available
Preferred Experience
- 1 year of customer service experience
Preferred Certifications
- Standard First Aid (or willing to obtain within 3 months of hire)
- Vulnerable Sector Check (if applicable)
Ready to Apply: Submit your resume. We’d love to hear from you.
Exceptional people are rare. We’re hoping one of them is reading this.
Journal
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