Première détection par notre source: il y a 9 jours
Customer Service Specialist
@ TCL Supply Chain
Alberta
En bref
TCL Supply Chain is hiring a temporary Customer Service Specialist to deliver consistent operational processes and results across multiple regions and sites for one customer account. The role is the primary operational contact for the customer, monitors service levels, and drives continuous improvement across sites.
Responsabilités :
- Serve as primary operational contact for the customer
- Monitor service levels against customer and company requirements
- Establish and enforce customer-specific work processes and SOPs
- Champion continuous improvement and transfer best practices across sites
- Execute on-site customer projects as assigned
Résumé des exigences :
- High school diploma required
- 1-2 years in an administrative or similar role required
- Bachelor's degree preferred
- 2 years logistics industry experience preferred
Source et dates
Type de source non vérifié · talentreef
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-01
- Mise à jour du dossier source
- 2026-11-01
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Milieu de travail | Chez les clients, Bureau |
| Exigences physiques | physique faible · ordinateur modéré |
| Formation | Secondaire (DES) (exigé), Baccalauréat (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
TCL Supply Chain
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
- Personnes associées sur LinkedIn
- 138
- Autres noms enregistrés
- TCL Supply Chain (Supply Chain)
| Champ | Valeur |
|---|---|
| Secteur | Warehousing and Storage |
| Siège social | Acheson, Alberta |
| Offres sur Jobsy | 4 |
| Voir la page |
Role Purpose:
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.
Key Accountabilities:
Customer
- Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
- Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
- Assist Business Development Manager with account growth strategy
- Create / Ensure customer contract requirements are clear, correct and executable
Process
- Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
- Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOP’s, etc.)
- Champion Continuous Improvement Process initiatives across customer sites
- Ensure the transfer of best practices across customer sites
- Execution of on-site Customer projects / strategic initiative(s) as assigned by management
Required Education and Experience:
- High School Diploma, required
- Bachelor's Degree, preferred
- 1-2 years in an administrative or similar role, required
- 2 years of Logistics industry experience, preferred
Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.
Journal
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