Publié il y a 22 jours
Customer Service Specialist (F0H) - Liberty Village
@ Kitchen Hub
Toronto, Ontario
En bref
Kitchen Hub is hiring a part-time Customer Service Specialist at its Liberty Village location to run food from partner restaurants to the front of house and help customers order. The role also includes side duties such as cleaning and waste removal. The posting states $17.95 per hour and flexible hours including early mornings, evenings, weekends and holidays.
Responsabilités :
- Run food from partner restaurants to the front of house
- Help customers place orders on kiosks
- Resolve order issues and deliver complete orders
- Maintain dine-in and work areas, including waste removal and cleaning
- Follow health and safety program
Résumé des exigences :
- 1-2 years of customer service experience
- Outgoing, friendly and punctual
- Available for flexible hours including early mornings, evenings, weekends and holidays
- Can lift up to 20 lbs and move steadily through a shift
- Strong spoken English
- Health and safety or food handler certification an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · rippling
- Date publiée par l’employeur
- 2026-10-21
- Première détection par notre source
- 2026-10-21
- Mise à jour du dossier source
- 2026-10-21
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Horaire | jour, soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Restaurant ou cuisine |
| Position | Assis et debout |
| Exigences physiques | physique modéré · soulever 20 lb · ordinateur faible |
| Langues | English |
| Permis et certifications | Food Handler Certification |
| Candidatures encouragées | Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Kitchen Hub
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
About Kitchen Hub
Kitchen Hub creates unbelievable takeout experiences. As Canada’s first virtual food hall, Kitchen Hub is revolutionizing the takeout and delivery industry by bringing Canada’s best restaurant brands together. Customers can order from the city’s best restaurants, in one takeout or delivery order. Kitchen Hub also provides a quality of service unrivalled in the takeout business and befitting the quality of food prepared by our partner restaurants.
Kitchen Hub is a team of professionals bringing together the worlds of hospitality, technology, and real estate. With 4 locations in Ontario (soon to be 5!) and 1 location in Calgary, we are growing quickly and looking for talented individuals who are eager to work with great people and bring care and quality back to the takeout experience.
Position Summary
Are you ready to bring an optimistic and proactive approach to a dynamic work environment? Join the Kitchen Hub team, where creating experiences, having an entrepreneurial mindset, and prioritizing professionalism are not just values, but the foundation of delivering unbelievable customer service. In the midst of hectic moments, your calm demeanor and organized work habits will shine, ensuring an unforgettable experience for all stakeholders, including customers, delivery drivers, restaurant partners, team members and vendors.
We’re looking for individuals who take initiative and have a “make it happen” mindset to work. As a member of our team, you’ll be at the forefront of creating seamless and enjoyable experiences for Kitchen Hub customers.
Role and Responsibilities
- Be part of an engaged, energetic and fun operations team in our store.
- Positively contribute to creating an unbelievable experience for all customers and delivery drivers.
- Work with restaurant partners to efficiently run food from their space to our front-of-house.
- Ensure complete orders are expedited to the correct customer or driver.
- Assist customers with placing orders on kiosks and be a Kitchen Hub expert.
- Resolve order issues efficiently and turn every interaction to a positive experience.
- Perform side duties including the maintenance of dine-in and work areas, waste removal, sweeping and mopping, and ensuring restroom cleanliness.
- Full participation in the facility Health & Safety program with a proactive approach to health, safety and security at all times.
- Communicate effectively with restaurant partners to help ensure operational standards are met.
- Problem solve to find solutions to technical issues that arise and impact the customer experience.
- Consistently follow operational procedures and look for new ways to improve efficiencies.
- As required, assist with receiving deliveries.
- Other duties as requested by management.
Qualifications
- 1-2 years of Customer Service experience with a genuine passion for creating the best experiences
- Is outgoing and friendly
- Is punctual, reliable and can be counted on for consistent attendance
- Is available to work flexible hours (may include early mornings, evenings, weekends, and/or holidays)
- Has a positive, proactive and solution focused mindset
- Shows great attention to detail and is organized and tidy
- Must have the ability to lift up to 20lbs and exert well-paced mobility throughout a shift
- Strong communication skills in spoken English
- Health and Safety, and/or Food Handler Certification considered an asset
Compensation
17.95/hour
Employment Type
Part-Time
Kitchen Hub welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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