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Publié hier

Customer Support Associate

@ Cronometer Software Inc

Toutes ses offres Site Web

Revelstoke, Colombie-Britannique

Sur placeTemps plein

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SIGNAUX

Résumé des exigences :

You won’t just answer questions - you’ll help users understand their health data, get more value from Cronometer, and share the insights that help us improve the customer experience.
Care about helping people and creating a positive customer experience

Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur: 2026-11-09
Première détection par notre source: 2026-11-10
Mise à jour du dossier source: 2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

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Cronometer Software Inc

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Empowering people to reach their health goals by using the most accurate, comprehensive health tracking tool available.

Description complète de l’entreprise

Boasting the most accurate and comprehensive database available. Established in 2011, Cronometer makes it easier than ever to track diet, exercise and biometrics with our mobile and web app. Our nutritional data is curated from verified, accurate sources. We aim to provide a complete solution – no matter what diet you choose to be on. In addition to diet tracking for individuals, we work with health professionals, schools and research teams that require accurate and secure nutrition tracking software. Cronometer is leading the standard of cloud-based nutrition tracking software for professionals seeking to securely and remotely view client health information. Our intuitive software saves you time and provides quality data to ensure more effective consults. . Intuitive charts and reports create ease in interpreting data so you can focus on specific health goals. Our fully customizable platform supports client health in all avenues including fitness, healthcare and research. For Businesses: Connecting health professionals with practical solutions to enhance client health, improve the quality of consults and reduce the length of appointments. What Our Clients Say About Cronometer Pro: “Cronometer has been a great tool for our dietary intervention studies. We can adjust the targets for any nutrient for each person, we can review their logs in real time to make timely recommendations, can keep other data (such as blood sugars or sleep time) in the same platform, and the export of data is easy. We also really like the charts and reports! On the participant’s side, entry of foods is easy with many shortcuts available and a robust food database with accurate nutrient information.” -Stanford University, Nutrition Studies Group Are you seeking a more effective way to track nutrition? Let us help! [email protected]

Abonnés LinkedIn: 2 504
Personnes associées sur LinkedIn: 69
Bureaux déclarés: PO Box 3270, Revelstoke, BC V0E 2S0, CA
Catégories d’activité: Fitness
Health Care
Software
Autres noms enregistrés: Cronometer Software Inc
Cronometer
Spécialités: health
mobile app
nutrition
food
calorie counter
and ketogenic diet
Le profil indique une agence de recrutement: Non
Investissement total déclaré: 47 378
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Champ	Valeur
Secteur	Wellness and Fitness Services
Taille	11-50 employees
Siège social	Revelstoke, BC
Type d’organisation	Privately Held
Fondée en	2011
Spécialités	healthmobile appnutritionfoodcalorie counterand ketogenic diet
Offres sur Jobsy	3
LinkedIn	Voir la page

Description

Are you curious, compassionate, and excited to help people? Cronometer is looking for a full-time Customer Support Associate to join our team in Revelstoke, BC. This is an entry-level role, ideal for someone earlier in their support career who is excited to learn, grow, and develop toward more independent ownership over time.

Cronometer is a nutrition tracking app used by millions of people around the world. We pride ourselves not only on our science-backed data, but on offering thoughtful, human, and helpful support to the people using our product every day.

This isn’t your typical call-centre role. You won’t just answer questions - you’ll help users understand their health data, get more value from Cronometer, and share the insights that help us improve the customer experience. You’ll be joining a fast-learning support environment where curiosity, clear communication, thoughtful problem-solving, and collaboration matter.

What You'll Do:

Deliver friendly, clear, and accurate support to users by email through Zendesk

Learn Cronometer’s features, common user workflows, integrations, and core nutrition concepts

Follow established workflows to investigate issues, asking thoughtful follow-up questions and escalating with clear context when needed

Reproduce and document suspected bugs using team guidance, templates, and internal processes

Stay informed on product updates, known issues, ticket trends, and internal team guidance

With team guidance, monitor and respond to user feedback across app store reviews, Reddit, or social media

Help maintain support resources and help content, flag recurring pain points, and as you grow, contribute ideas that improve our workflows

You Might Be a Fit If You:

Are a clear written communicator who enjoys digging into what's really going on

Care about helping people and creating a positive customer experience

Are detail-oriented and capable of managing multiple priorities with care

Are tech-savvy and eager to learn tools like Zendesk, Slack, GitHub, and AI-enabled support tools

Work well independently, but enjoy being part of a collaborative and supportive team, and are open to feedback and coaching

Can spot patterns or recurring issues and are comfortable raising them with your team
Are interested in health, nutrition, technology, and learning how people use a detailed product in real life
Are based in, or willing to relocate to, Revelstoke, BC, and excited to work in person with the team

What We Offer:

Employee bonus program

Comprehensive health & dental benefits

Employee Stock Option Plan

3 weeks paid time off, plus flexible schedule and WFH days

Company mobile phone & phone plan
Fitness device rebate

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Customer Support Associate

Résumé des exigences :

Cronometer Software Inc

Description complète de l’entreprise

Journal

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