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Publié il y a 4 mois

Desktop Information Generalist

@ Silver Lake Resources

Toutes ses offres Site Web

White River, Ontario

Sur placeTemps plein
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SIGNAUX

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Silver Lake Resources is hiring a Desktop Information Generalist to provide Level 1, 2 and 3 helpdesk and desktop support to corporate and site-based staff at a mining operation. The role covers hardware and software installation, network and firewall work, ticket management and support for operational technology systems such as CITECT SCADA. Schedule.

Responsabilités :

  • Provide Level 1, 2 and 3 helpdesk and desktop support to corporate and site-based employees
  • Install, configure and maintain hardware, software, networks, printers and scanners
  • Manage service desk tickets and keep clients updated on resolution
  • Support operational technology systems including CITECT SCADA and CCTV
  • Maintain backups, data de-duplication and storage and network optimisation

Résumé des exigences :

  • Experience delivering multi-level helpdesk and desktop support
  • Networking skills including switching, routing and firewall work
  • Ability to diagnose and resolve hardware and software faults
  • Strong communication with staff, site management and contractors
  • Commitment to safety and site housekeeping standards

Outils et compétences

CITECT SCADATicketing systemFirewallCCTVPrintersScanners
Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-07-08
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineTI
Heures par semaine40 (estimé)
Milieu de travailBureau, Usine
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Silver Lake Resources

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Please be advised we have merged to form Vault Minerals. Please follow the Vault Minerals LinkedIn Page for our updates.

Description complète de l’entreprise

Silver Lake Resources is an all-Australian, ASX listed gold and copper producing and exploration company operating in the Eastern Goldfields and Murchison districts of Western Australia. Silver Lake’s key assets are the Mount Monger Gold Camp, located 50 km south east of Kalgoorlie, the Deflector Gold Copper Mine, located 160km east of Geraldton and the newly acquired Rothsay Gold Project in the Southern Murchison region of WA. Silver Lake’s recent acquisitions establish them as a multi-asset, mid-tier gold producer with the financial strength to be a leading growth-focused gold company.

Abonnés LinkedIn
16 117
Personnes associées sur LinkedIn
163
Bureaux déclarés
  • 85 South Perth Esplanade, Suite 4, Level 3, South Perth, WA 6151, AU
  • Australia, Kalgoorlie, WA 6430, AU
  • Australia, Shire of Yalgoo, WA 6635, AU
Catégories d’activité
  • Mining
Autres noms enregistrés
  • Silver Lake Resources
Spécialités
  • Mining
  • Gold
  • Exploration
  • and Copper
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Silver Lake Resources is an all-Australian, ASX listed gold and copper producing and exploration company operating in the Eastern Goldfields and Murchison districts of Western Australia. Silver Lake’s key assets are the Mount Monger Gold Camp, located 50 km south east of Kalgoorlie, the Deflector Gold Copper Mine, located 160km east of Geraldton and the newly acquired Rothsay Gold Project in the Southern Murchison…

ChampValeur
SecteurMining
Taille201-500 employees
Siège socialSouth Perth, WA
Type d’organisationPublic Company
SpécialitésMiningGoldExplorationand Copper
Offres sur Jobsy24
LinkedInVoir la page
Description

Position Overview
The purpose of the position of Desktop Information Generalist is to provide Level 1, 2 & 3 Helpdesk and Desktop Support, to both corporate and site-based employees

Safety
• Maintain exemplary standard of housekeeping at all times, safe work, incident/accident reporting & active involvement in safety initiatives to ensure a safe work environment.
• Abide by and proactively comply with Company policies, procedures, guidelines, and systems, as well as all relevant legislation.
• Understand and familiarise oneself with site Emergency evacuation procedures.

Company / Leadership
• Display conduct which is aligned with company Core Values, Policies and Procedures.
• Lead by example and actively participate to achieve department and company goals and objectives.

Behaviour / Attitude
• Support and follow all lawful instructions/directives from direct supervisor.
• Maintain a high level of professionalism and take responsibility for own conduct and behaviour in the workplace.
• Ensure good, clear lines of communication between all stakeholders, including the Site Management team, co-workers and contractors

Knowledge / Skills
• Provide 1st, 2nd and 3rd level helpdesk & desktop support to both corporate and site-based employees.
• Ensure service desk tickets are managed accordingly, ensuring that all service levels are exceeded.
• Keep clients up-to-date with resolution efforts on current incidents.
• Be a strong contributor to IT Policies and Procedures
• Log calls in the ticketing system, and to update calls as action is taken.
• Instal and configure computer hardware, software, systems, networks, printers and scanners
• Undertake switching, routing, and construction of firewalls when requested
• Install, investigate, diagnose and solve computer software and hardware faults
• Manage stocks of equipment, consumables and other supplies.
• Install and maintain operating systems, network and application software on desktop computers
• Ensure minimal downtime to the mining operations or interruption to staff productivity.
• Support Operational Technology systems including CITECT SCADA, Seismicity Monitoring, CCTV etc
• Maintain regular housekeeping procedures, including data de-duplication, data backups, network optimisation and storage optimisation.
• Conduct training in systems use and access.
• Continuously monitor and maintain system access and security.

Teamwork
• Work collaboratively with others to achieve organizational goals – both within own department and site wide.
• Attend regular relevant site meetings to support and commit to the agreed outcomes
• Leverage of the talent and knowledge within the team to resolve problems.

Planning & Organisation

  • Prioritise and complete tasks accurately as to specifications as assigned by direct supervisor within required timeframes.
    • Proactively identify and address hazards before they arise as issues.
    • Be punctual to work and all required site meetings.
    • Undertake other duties as lawfully instructed

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