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Publié il y a 19 jours

Desktop Technician

@ Aplin

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Edmonton, Alberta

Temps plein3+ ans d’expérience
Postuler
SIGNAUX

En bref

Aplin is recruiting a full-time Desktop Technician for a professional services client in Edmonton, working in the office four days a week. The role provides advanced hardware and software support, installs and maintains printers and audio/visual equipment, and supports firm-wide rollouts. Candidates need at least three years of technical support experience and a college diploma or university degree in IT or equivalent experience.

Responsabilités :

  • Escalated hardware and software support
  • Printer and A/V equipment installation and maintenance
  • User account and group management
  • Ticket tracking and vendor coordination
  • Desktop inventory and procedural documentation

Résumé des exigences :

  • Three years of technical support experience
  • College diploma or university degree in IT or equivalent
  • Advanced Microsoft Office and Windows troubleshooting
  • Knowledge of Active Directory, networking and imaging
  • Strong communication and client service skills

Outils et compétences

Microsoft OfficeMicrosoft Active DirectoryTicketing softwarePDF toolsProjectorsVideo conferencing systems
Source et dates

Site carrière / système de candidatures · careerpage

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-22
Mise à jour du dossier source
2026-10-22

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineTI
Expérience3 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : minimes
Milieu de travailBureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (exigé), Baccalauréat (exigé)
Domaines d’étudesInformation technology

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy858
Description

To Apply for this Job Click Here

Our professional services client has an immediate opening for a Desktop Technician in their Edmonton office.

In this role, you will be in the office 4 days a week.

Responsibilities:

  • Provide advanced hardware and software support for escalated user issues.
  • Install, maintain, and test printers across various operating systems, recommending driver updates as needed.
  • Manage user accounts and group memberships.
  • Collaborate with vendors to resolve complex technical issues.
  • Track and update outstanding tasks using ticketing software.
  • Communicate updates on unresolved issues to the Desktop Support team.
  • Assist with firm-wide software and hardware rollouts.
  • Support office moves related to desktop and telephone relocations.
  • Set up and maintain Audio/Visual equipment, including projectors, conference phones, and video conferencing systems.
  • Work with Help Desk and Applications teams to troubleshoot and resolve user issues.
  • Ensure seamless integration of desktop systems with servers and administrative platforms.
  • Test and update drivers in collaboration with Desktop Architects.
  • Maintain an inventory of desktops and printers.
  • Develop and update procedural documentation as required.
  • Perform additional tasks as assigned.

Qualifications:

  • Minimum of three years of technical support experience.
  • College diploma or university degree in IT or equivalent work experience.
  • Strong knowledge of desktop productivity software, PDF tools, and document management systems.
  • Advanced proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
  • Exceptional troubleshooting skills within Microsoft Windows environments.
  • Knowledge of Microsoft Active Directory, networking, desktop technologies, and computer imaging.
  • Experience with software installation, configuration, and troubleshooting.
  • Strong client service orientation with the ability to adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Highly organized, detail-oriented, and self-motivated.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Positive, flexible, and solution-focused mindset.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

To Apply for this Job Click Here

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