Digital Product Analytics Owner - Contract (Hybrid Role)

Hourly rate:

CAD $60- 65

6-Month Hybrid Contract, Potential for Extension.

Join Us in Building the Future
At Architech, we don’t just ship software. We partner with North America’s leading brands to modernize legacy platforms, embed AI into real operations, and launch digital products that transform business outcomes. Our engineers and designers harness cloud-native tools, autonomous agents, data-driven insights, and GenAI to drive measurable impact - replatforming systems on Azure or GCP, optimizing customer journeys, or accelerating AI adoption across the enterprise. You’ll work at the intersection of strategy and execution, solving complex problems alongside smart, curious teammates across Canada and Poland. Backed by 20+ years of experience, a drive for excellence, and a culture rooted in growth and collaboration, this is where you thrive if you’re looking to deliver meaningful, high-stakes software solutions.

We’re Building a More Inclusive Tech Industry
We believe diversity leads to better outcomes. Nearly half of our team was born outside of Canada, and we speak 19+ languages. We’re 31% women, 57% BIPOC, and 14% LGBTQIA+. We’ve doubled the number of women in tech roles in the past year, and maintain a 0% gender pay gap across our delivery and technology teams. Inclusion here isn’t a buzzword, it’s backed by data, policy, and accountability.

How We Work Together
We’re a close-knit, collaborative group who care about doing excellent work, and doing it with integrity. Our values shape how we show up every day:
• Think Big – Dream it, plan it, ship it
• Be Open & Collaborate – Diverse minds build better solutions
• Never Fail a Client – Own the outcome
• Grow Our People – Feedback, learning, leadership
• Do the Right Thing – Even when it’s hard
• Embrace Change – Adapt fast, stay curious

Our people say it best: “Employees of different backgrounds interact well within our company” - and 97% agree. Another 96% say “Architech respects individuals and values their differences.” We support continuous growth with learning budgets, internal bootcamps, certification bonuses, summit days, and more. It’s not just work - it’s a place to grow, lead, and build things that matter. And this is just the beginning.

Position Overview:

This position will play a key role in driving data-informed decision-making across our digital platforms. This role is focused on leveraging digital data to analyze user behavior, optimize digital experiences and buyflows, and provide actionable insights that align with business objectives to improve the digital user experience and reduce areas of friction.

The ideal candidate is a data enthusiast who excels in uncovering trends, identifying optimization opportunities, and crafting insights that guide personalization, content strategy, and performance improvements across web and mobile digital applications.

What you will do:

Data Analysis & Insights:

• Analyze digital user behavior across platforms, including websites, mobile apps, and internal applications, using tools such as Adobe Analytics, Google Analytics, Dynatrace, Quantum Metric and other data platforms.
• Provide actionable insights by identifying trends, patterns, and areas of opportunity to enhance the digital experience and improve KPIs, such as engagement, conversion, retention, and satisfaction.
• Develop and maintain dashboards and reports to track key performance metrics, delivering clear, concise insights to stakeholders at all levels.

Cross-Functional Collaboration:

• Work closely with product and development teams to ensure data insights are integrated into decision-making processes and digital product strategies.
• Support the personalization team with data segmentation and user behavior analysis to drive targeted and tailored digital experiences.
• Partner with customer service and support teams to analyze and enhance digital service journeys, focusing on customer satisfaction and efficiency.

Data Governance & Management:

• Ensure the accuracy and integrity of data collected through tagging and tracking, working closely with developers to implement and maintain analytics setups.
• Maintain compliance with data privacy regulations, ensuring analytics practices align with organizational and legal standards.
• Proactively troubleshoot data issues, ensuring consistency and reliability across reports and dashboards.

Innovation & Trends:

• Stay updated on industry trends, tools, and best practices in digital analytics, applying new techniques to enhance data analysis and insights.
• Experiment with emerging analytics tools and methodologies, such as predictive analytics, to identify potential opportunities for innovation.

Qualifications:

• Education: Bachelor’s degree in data science, statistics, marketing, or a related field (Master’s degree preferred).
• Experience: 3+ years of experience in digital data analytics, with a proven ability to analyze and report on web and mobile app performance.
• Technical Skills: Proficiency in analytics tools such as Google Analytics, Adobe Analytics, Dynatrace, Quantum Metric and Firebase. Familiarity with data visualization tools like Tableau, Power BI, or Looker is a plus.
• Data Tracking & Implementation: Strong understanding of tracking/tagging implementation using Google Tag Manager, Adobe Launch, or similar platforms.
• Programming & Querying Skills: Knowledge of SQL and Python, particularly for data manipulation, querying, and advanced analytics use cases.
• Retail & Telecommunications Expertise: Experience in the retail and telecommunications industry is an asset, with an understanding of eCommerce and service journey analytics considered a bonus.
• Analytical Thinking: Strong quantitative and analytical skills, with the ability to synthesize data into actionable insights.
• Collaboration Skills: Excellent communication and interpersonal skills, with a proven ability to present complex data to non-technical audiences.
• Project Management: Experience managing multiple projects and deadlines in a fast-paced environment.
• AI & Predictive Analytics: Familiarity with AI-driven tools and predictive analytics is an advantage.

Architech is an equal opportunity employer committed to diversity. Should you require any accommodations prior to or during the interview process, please indicate this during the interview process. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.