Director, Data Management Capabilities and AI Readiness - Deloitte Global Technology

Job Type: DTTL - Secondment
Work Model: Remote
Reference code: 135337
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Work you'll do

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

The Director, Data Management Capabilities & AI Readiness is responsible for defining and leading the strategy, operating model, and delivery of enterprise data management capabilities.

The role is the business owner for cross-domain data management capabilities that serve the Deloitte network, including Master Data Management (MDM), Metadata Management, Data Quality, Taxonomy Management, Reference Data, and Data Modeling.

Working across global applications, business functions, architecture teams, product organizations, and operational teams, the Director will establish scalable data management capabilities, drive adoption of enterprise standards and procedures, and develop trusted data assets for business operations, analytics, AI, regulatory compliance, and decision-making.

This leader serves as a key connector between business executives, application owners, enterprise architects, operations leaders, and technology teams, aligning diverse stakeholder perspectives and driving consensus on complex data management decisions across a global organization. This role is expected to establish measurable outcomes, monitor performance, and continuously evolve enterprise data management capabilities to an aligned target state and maturity model that the role will also define and govern.

The DSGO is responsible for building an integrated strategy and operating model to manage global data and AI products across their lifecycle, enabling better business outcomes, innovation, and client service.

Key responsibilities

1. Strategy & Leadership

• Define and execute the data management strategy for:
  • Master Data Management
  • Metadata Management
  • Ontology and Context Management
  • Data Quality
  • Taxonomy and Reference Data
  • Enterprise Data Models
• Develop multi-year roadmaps that align to business priorities, digital transformation objectives, and AI enablement goals.
• Establish and evolve enterprise operating models, governance forums, stewardship structures, and accountability frameworks.
• Champion the importance of trusted, governed data as a strategic enterprise asset.
• Lead a global team of data management professionals and subject matter experts.

2. Data Management Operating Model Development

• Design and implement sustainable operating models supporting global and regional data domains.
• Define roles, responsibilities, decision rights, escalation paths, and governance forums.
• Build effective collaboration models between:
  • Business teams
  • Application owners
  • Product teams
  • Enterprise Architecture
  • Operations teams
  • Data and analytics functions
• Establish service delivery models that enable consistent execution across multiple geographies and applications.
• Drive adoption of standardized data management processes for, metadata, data quality, data architecture, taxonomy, and data quality remediation.

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3. Master Data & Reference Data Management

• Lead enterprise master data governance programs across key domains such as Customer, Vendor, Products, and People.
• Define authoritative sources, golden record strategies, hierarchy management approaches, and lifecycle management approaches.
• Establish data management practices for reference data and shared enterprise dimensions.
• Partner with business and technology leaders to modernize master data capabilities and improve operational efficiency.

4. Metadata, Taxonomy & Data Modeling

• Establish enterprise metadata management capabilities including technical, operational, and AI metadata.
• Enable the integration of business glossaries and semantic frameworks across applications and data products.
• Lead development of conceptual, logical, and physical data modeling standards.
• Ensure enterprise data structures support interoperability, analytics, AI, and future platform modernization initiatives.

5. Data Quality & Measurement

• Lead enterprise data quality management capabilities including strategy, frameworks, procedures, monitoring, and remediation
• Operationalize quality dimensions, monitoring capabilities, issue management processes, and continuous improvement practices.
• Partner with business and technology teams to improve the quality, consistency, integrity and usability of enterprise data across critical business domains.
• Define and implement enterprise measurement frameworks, KPIs, and scorecards to assess the effectiveness and maturity of data management capabilities, including data issue resolution and remediation
• Build executive dashboards and performance reporting that provide visibility into enterprise data health, operational performance, risks, and business outcomes.
• Drive continuous improvement programs using quantitative performance measures, automation and operational metrics to increase the effectiveness of enterprise data management.

6. Stakeholder Management & Executive Influence

• Build trusted relationships with senior executives, business leaders, product leaders, architects, and operations leaders.
• Facilitate decision-making across highly complex environments with competing priorities and differing viewpoints.
• Lead discussions where stakeholder opinions may be polarized and drive alignment toward enterprise outcomes.
• Negotiate priorities, funding, resource commitments, and roadmap decisions across organizational boundaries.
• Influence and build consensus without authority in a highly matrixed global environment.
• Present program strategy, risks, decisions, and results to executive and governance forums.

7. Innovation & Capability Development

• Identify new capabilities required to support enterprise data and AI strategies.
• Evaluate emerging technologies, tools, and operating practices.
• Lead modernization initiatives related to:
  • Data governance
  • Metadata platforms
  • Data quality tooling
  • Master data platforms
  • AI-ready data foundations
  • AI-auditability for data assets
• Build communities of practice and increase organizational data management maturity

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Key Qualifications:

• Bachelor's degree in Information Management, Computer Science, Data Management, Business, or related discipline. Master's degree preferred.
• 12+ years of experience in enterprise data management, data governance, data architecture, or related disciplines.
• 7+ years leading global teams and enterprise-scale transformation initiatives.
• Proven leadership of master data, metadata, data quality, taxonomy, or data governance programs as the voice of the business with technical teams, particularly for cross-domain data assets. Experience with data governance tools such as Informatica, SAP MDG, Collibra, Databricks Unity Catalog, etc.
• Experience establishing operating models and governance frameworks across multiple business units and geographies. Experience working closely with application and operations teams in large, federated organizations.
• Confident communicator with the ability to engage effectively with executive leadership teams. Able to translate complex data concepts into business outcomes.
• Ability to build strong relationships across organizational boundaries, acting as a trusted advisor to executives, business leaders, architects, product teams, and internal customers represented across multiple geographies.
• Demonstrated experience navigating politically complex environments and skilled at facilitating alignment where competing objectives exist, to successfully balance enterprise objectives with individual stakeholder requirements.
• Connects enterprise data capabilities to business strategy, operational effectiveness, and AI enablement by establishing measurable outcomes and accountability structures.
• Drives execution through governance, influence, and disciplined delivery management leading direct reports and dotted line teams.

Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.