Director, GM Canada - Mobility Operations

About the role and team

We are seeking a General Manager, Canada Mobility to lead the country strategy and own the business’s growth, profitability, and operating performance.

This leader will strengthen the core business while unlocking new opportunities across consumer offerings, including premium products and growth bets like Courier. You will balance competitive strategy, marketplace health, and long-term growth while navigating Canada’s evolving regulatory landscape.

This is a highly visible leadership role requiring strong commercial judgment, analytical depth, and the ability to influence across Uber’s organization. You will lead the local leadership team and partner with Operations, Product, Engineering, Policy, Legal, Marketing, Business Development, and Finance to turn country priorities into measurable results.

With broad accountability for the Canadian business, this role combines strategic leadership with hands-on execution.

What you’ll do

• Lead Canada Mobility Strategy: Define and execute a multi-year country strategy, translating market opportunities and operating insights into clear priorities and measurable outcomes.
• Own Business Performance: Lead the country operating plan and P&L, making disciplined decisions on investment, cost structure, and resource allocation to deliver growth and profitability.
• Unlock New Growth: Expand core and emerging consumer offerings, including premium products, and build opportunities that support sustained growth.
• Strengthen the Marketplace: Grow driver supply, improve service reliability, and strengthen earner economics to support a healthy marketplace for riders and drivers.
• Lead Competitive Execution: Adapt to a dynamic competitive market through focused local execution, effective marketing, and disciplined investment.
• Navigate Regulatory Change: Partner with Policy and Legal to shape business responses to evolving technology and labour regulations, and represent Uber with external stakeholders as needed.
• Influence Across Uber: Build strong regional and global partnerships, influence Product and Engineering priorities, and ensure Canadian market needs inform technology and investment decisions.
• Build and Lead Talent: Develop a high-performing country team, strengthen accountability and collaboration, and challenge established approaches where new ways of working can improve results.

Basic Qualifications

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field.
• 10+ years experience leading a consumer business or substantial operating unit with P&L accountability.
• Proven track record of developing and executing strategies that deliver measurable growth and profitability.
• Strong commercial judgment and experience making disciplined investment and resource allocation decisions.
• Ability to move between detailed operating analysis and long-term business strategy, using metrics to identify opportunities and guide execution.
• Demonstrated success developing leaders and aligning cross-functional teams around shared priorities.
• Ability to influence senior stakeholders across a complex organization without direct authority.
• Strong communication and stakeholder management skills, with the ability to translate complex issues into clear decisions and actions.

Preferred Qualifications

• Experience in consumer marketplaces, mobility, or other complex operational businesses.
• Strong understanding of Canadian consumer behaviour, market conditions, and regulatory dynamics.
• Experience growing marketplace supply and balancing customer experience, earner economics, and business performance in a two-sided marketplace.
• Experience partnering with Policy, Legal, or external stakeholders in regulated markets.
• Track record of leading competitive responses and unlocking new growth in an established business.

For Canada-based roles: The base salary range for this role is CAD $209,000 per year - CAD $232,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.