Director Information Management

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Who are you?

The Director, Information Management will lead the Information Management practice across the Infrastructure Segment in Canada, overseeing the core capability streams of BIM, GIS/Digital Twin, and Document Control. This role is responsible for ensuring strategic alignment, integration, and governance across supporting digital services including Program Management Information Systems (PMIS) and Data Engineering.

The successful candidate will also serve as the Information Management Lead on a major aviation program, overseeing Document Control, BIM, and PMIS functions while providing executive-level client engagement and strategic leadership. This role combines major program delivery, service line leadership, and digital transformation to enhance organizational capabilities and market presence.

Job Description

Program & Practice Leadership

• Lead and manage BIM, GIS/Digital Twin, and Document Control capability streams, including team leadership, resource management, and performance oversight.
• Provide strategic direction and integration across PMIS and Data Engineering functions.
• Develop and implement Information Management strategies and Target Operating Models (TOMs) for major infrastructure and aviation programs.
• Support digital business growth through business development, proposal support, commercial management, budgeting, and service line development.
• Drive innovation and promote information management best practices across clients, project teams, and supply chain partners.

Governance, Lifecycle Delivery & Assurance

• Govern the complete information lifecycle from requirements definition through operational handover.
• Establish and maintain information governance frameworks, including OIR, AIR, PIR, EIR, and BIM Execution Plans (BEPs).
• Lead digital twin and asset information strategies integrating BIM, GIS, reality capture, and enterprise asset management systems.
• Direct supply chain assessments, quality audits, and compliance with ISO 19650 standards, including security requirements.
• Develop executive-level reporting, analytics, and dashboards that provide visibility into key information management metrics and program performance.
• Ensure successful asset information verification and structured handover to operational environments including CAFM, IWMS, and EAM platforms.

Qualifications

• 12+ years of Information Management, Digital Engineering, BIM, or related infrastructure experience.
• 5+ years leading multi-disciplinary teams and digital delivery functions.
• Strong experience with BIM, GIS/Digital Twin, Document Control, PMIS, and Data Engineering.
• Expertise in information governance, TOMs, OIR/AIR/PIR/EIR, and asset information management.
• Deep knowledge of ISO 19650 standards and digital delivery best practices.
• Experience advising executive-level stakeholders and clients.
• Professional designation (P.Eng., PMP, or IM certification) is an asset.
• Experience within aviation, transit, or major P3/alliance environments preferred.

Technical Skills:

BIM, GIS & Digital Twin

• Autodesk Revit
• Civil 3D
• Navisworks
• Bentley OpenRoads
• Bentley iTwin
• Synchro
• Esri ArcGIS
• Solibri
• Reality Capture Technologies

CDE / EDMS / PMIS

• Oracle Aconex
• Primavera Unifier
• Bentley ProjectWise
• Autodesk Construction Cloud (ACC)
• Procore
• e-Builder

Asset Management & Standards

• IBM Maximo
• SAP EAM
• CAFM / IWMS Platforms
• IFC
• COBie
• OmniClass
• UniFormat

Data Engineering & Analytics

• Azure Data Factory
• Microsoft Fabric
• SQL
• Python
• Databricks
• Snowflake
• FME
• Power BI
• Tableau

Core Competencies

• Information Management Strategy
• Information Governance
• Digital Transformation
• Digital Twin Implementation
• Asset Information Management
• ISO 19650 Compliance
• Stakeholder & Client Management
• Program Leadership
• Team Development
• Quality Assurance & Auditing
• Business Development
• Executive Reporting & Analytics

Additional Information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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