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Director, Loyalty Solutions

@ Bond Brand Loyalty

Télétravail au Canada

136k–167k $/anTélétravail8+ ans d’expérience
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Bond Brand Loyalty is hiring a Director, Strategic Advisory to lead financial strategy, business modeling and commercial advisory for complex loyalty engagements. The role is hybrid, offers a base salary of $136,330.40 to $167,217.20 CAD annually, and the posting states it is for a newly created vacancy that may also support future talent pipeline needs.

Salaire :

136 330 $–167 217 $ par année

Responsabilités :

  • Lead financial strategy and business modeling for loyalty solutions
  • Build P&Ls, investment cases and financial scenarios
  • Advise senior clients on loyalty economics and commercial decisions
  • Mentor consultants in financial modeling
  • Represent Bond as a loyalty financial subject matter expert

Résumé des exigences :

  • 8+ years of loyalty financial strategy experience
  • Bachelor's degree required; master's preferred
  • Expertise in financial modeling and business cases
  • Experience with CFO, CEO and C-suite stakeholders
  • Consulting or client-side loyalty leadership experience

Outils et compétences

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueRégime de retraiteProgramme d’aideCongés payésMieux-être
Source et dates

Type de source non vérifié · hibob

Date publiée par l’employeur
2026-03-25
Première détection par notre source
2026-10-21
Mise à jour du dossier source
2026-11-03

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDirecteur ou directrice
DomaineOpérations
Expérience8 an(s) et plus
Gestion d’équipeOui
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
FormationBaccalauréat (exigé), Maîtrise (préféré)
Avantages mentionnésCongés payés généreux, Horaire flexible, Régime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Bond Brand Loyalty

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.

Description complète de l’entreprise

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]

Abonnés LinkedIn
38 730
Personnes associées sur LinkedIn
640
Bureaux déclarés
  • 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
  • 301 Congress Ave Suite 2000, Austin, Texas 78701, US
  • Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
  • 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
  • 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
  • Zirkusweg 2, Hamburg, Germany 20359, DE
  • Paseo de la Castellana 194, Madrid, Spain 28046, ES
Catégories d’activité
  • Loyalty Programs
  • Market Research
  • Marketing
  • Analytics
  • Advertising
Autres noms enregistrés
  • Bond Brand Loyalty
Spécialités
  • marketing
  • brand loyalty
  • learning
  • loyalty
  • events
  • customer experience
  • mobile
  • marketing communications
  • automotive
  • retail
  • financial services
  • technology
  • experiential marketing
  • hospitality
  • analytics
  • martech
  • research
  • hotel
  • machine learning
  • employee engagement
  • airline
  • automotive
  • culture
  • forrester
  • crm
  • data lake
  • cx
  • employee experience
  • email
  • analytics
  • azure
  • employee experience
  • technology
  • engagement
  • xm
  • growth
  • customer centricity
  • customer engagement
  • customer intelligence
  • and customer data
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…

ChampValeur
SecteurAdvertising Services
Taille501-1,000 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
Fondée en1980
Spécialitésmarketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail
Offres sur Jobsy16
LinkedInVoir la page
Description

This posting is intended to support ongoing talent pipeline development and does not necessarily represent an immediate vacancy. We welcome applications from qualified candidates and may contact you to learn more about your experience and discuss potential future opportunities, even if no immediate opening is available. Thank you for your interest in joining Bond!

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together. That can take us in some amazing directions, and as a Director, Strategic Advisory, you’ll help shape the commercial and strategic thinking that brings the future of customer engagement to life.
As we continue to scale, we are seeking a dynamic and experienced individual to join our team and play a pivotal role in shaping the financial and strategic foundations of loyalty and customer solutions. This role combines deep loyalty financial expertise, strategic advisory, executive leadership, and growth enablement to help clients make confident investment decisions and unlock the commercial value of customer engagement.

Internal title: Director, Strategic Advisory

The Director, Strategic Advisory will lead the financial strategy, business modeling, and commercial advisory components of complex loyalty engagements. You will partner with design strategy, analytics, research, and CRM teams to translate recommendations into financially sound, operationally feasible, compelling business cases and PnLs.

Responsibilities

Financial Strategy & Commercial Solutioning
  • Lead the development of financial strategy components of complex loyalty and customer engagement solutions across B2C, B2B, and B2B2C contexts and a range of industries.
  • Develop, oversee, and validate sophisticated financial models, loyalty economic levers, P&Ls, investment cases, and financial scenarios.
  • Translate loyalty strategy and design recommendations into clear financial requirements, value creation opportunities, and business outcomes, assessing key drivers of cost and incrementality, risks, trade-offs, and opportunities towards profitable growth
  • Develop defensible recommendations that articulate financial returns, value creation, and implications for the business with the ability to confidently challenge assumptions and defend recommendations with Finance leaders.
  • Partner with strategy design, analytics, CRM, research and other practice teams to ensure financial considerations are embedded into solutions.
  • Support the development of scalable financial tools, methodologies, and approaches the strengthen Bond’s loyalty financial strategy capabilities.

Client Leadership & Advisory
  • Build and maintain trusted internal and senior client relationships, acting as a strategic advisor on loyalty economics and commercial implications bringing strong financial acumen and strategic judgment to complex loyalty decisions and translating analysis into clear, compelling investment recommendations
  • Guide clients through ambiguity, align stakeholders, and build confidence in commercial decisions.

Subject Matter Expertise & Thought Leadership:
  • Represent Bond as a recognized subject matter expert in loyalty financial strategy and commercial solutioning.
  • Stay ahead of market dynamics, customer behaviour shifts, loyalty innovation, and evolving approaches to customer investment, loyalty economic strategy, and value creation
  • Bring informed perspectives on financial trade-offs, and emerging opportunities in investment and business modeling implications

Team Development:
  • Provide leadership, mentorship, and coaching to Consultants to develop financial modeling acumen and capabilities
  • Foster a collaborative, high performing culture aligned to both delivery excellence and growth ambition.
  • Contribute to strengthening financial strategy capabilities, methodologies, and talent development

Requirements

  • Proven expertise in loyalty financial strategy, loyalty economics, financial modeling, P&L development, investment and scenario analysis, monetization streams, and business case development.
  • Deep understanding of loyalty programs, customer engagement strategies & mechanics, and commercial growth levers that influence customer behaviour and business performance.
  • Demonstrated ability to evaluate and quantify the financial implications of loyalty and customer engagement solutions including investment requirements, revenue opportunities, cost implications, and expected return.
  • Strong expertise in developing CFO ready financial models, scenarios, and recommendations to support senior executive decision making.
  • Strong communicator with the ability to synthesize complex financial considerations into clear, compelling, and defensible recommendations, and build internal and client credibility and trust.

Education and Experience:
  • Bachelor's degree required; Master's degree preferred.
  • 8+years of relevant experience with accountability and responsibility for loyalty financial strategy and commercially viability solutions
  • Significant experience in loyalty financial modeling, P&L development, investment analysis, monetization valuations, and business casing
  • Experience working with senior executives include CFO, CEO, CMO and other C-suite stakeholders
  • Experience in a consulting, or client-side loyalty leadership environment with the ability to balance strategic thinking, financial rigor, and practical business delivery.

Benefits

Compensation: The expected base salary compensation for this role is $136,330.40 - $167,217.20 CAD annually.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

Vacancy Type: This posting is for a newly created vacancy within Bond.

The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.


At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:

Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.

Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.

Future-focused: Retirement planning assistance with company matching.

Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.

Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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