Director of Business Technology

Liteline Corporation is a privately held Canadian commercial lighting manufacturer with more than 160 employees, selling across Canada and the United States. We are adding a Director of Business Technology to our leadership team, a senior, hands-on role with ownership of technology across the business.

The role has two halves. The first is the job every growing company needs: keep our technology running, secure and recoverable across roughly 130 computers, Microsoft 365, our server cluster and our network. The second is newer. Our own people, from the three Co-Presidents to staff in Finance, Product Development, Engineering and Customer Service, now build software tools with AI assistants. The Director of Business Technology will give that work a professional backbone: version control, permissions, backups and fast recovery.

This is an enabling role as much as a technical one. We want our people to keep building quickly. The person in this position will make sure what they build is safe, recoverable and well looked after, without slowing anyone down.

This is a build role. Liteline’s people are already creating their own tools with AI. We are looking for a leader who can keep the core IT environment solid, put the right platforms and guardrails under home-built software, and teach non-programmers to work safely.

KEY RESPONSIBILITIES

Keep Things Running

• Own day-to-day IT across the business: computers, email, servers, networking, security and backups.
• Run Microsoft 365, including sign-in, multi-factor authentication (MFA), user access and licensing.
• Look after our on-premises server cluster, storage and network infrastructure.
• Oversee security monitoring and incident response together with our security monitoring partner.
• Maintain tested backups and the ability to restore systems and data quickly.
• Lead the help desk and set the service standards the business is held to.

Own the Platforms

• Set up and run, hands-on, the platforms our home-built tools live on.
• Own Liteline’s company GitHub organization, where code is saved with full history, including structure, permissions, single sign-on (SSO) and branch protection.
• Administer hosted databases (Supabase / Postgres), including access control, backups and recovery.
• Manage website and application hosting (Netlify), including deployments, domains and environments.
• Maintain a clear inventory of the tools in use, who owns each one and where it runs.

Govern and Teach

• Decide what AI assistants can access and set sensible guardrails for company data and credentials.
• Set light, practical rules that protect the business without getting in the way of the people building.
• Decide which home-built tools are business-critical and what level of protection each one needs.
• Run and rehearse restores so that recovery is proven, not assumed.
• Teach staff who are not programmers to work safely, for example explaining version control to someone in purchasing.
• Run training, enablement and “lunch and learn” sessions across the business.

Team and Partners

• Lead two on-site IT staff.
• Manage our outside partners for managed services, security monitoring and backup.
• Own the technology budget, licensing and vendor relationships, and bring forward stronger options as the market moves.

WHAT WE ARE LOOKING FOR

We are looking for a hands-on technology leader who is equally comfortable running core IT and building platforms that sit under modern, AI-assisted development.

The successful candidate will understand infrastructure, identity and security, and will also understand how software is built, saved, deployed and recovered. Just as importantly, you will be able to explain those ideas in plain language to people who have never written code and help them adopt habits that last.

Strong candidates will bring:

• Hands-on experience setting up or administering a GitHub organization, including SSO and branch protection.
• Experience running a Microsoft Power Platform Centre of Excellence, citizen-developer or low-code programme.
• Hands-on experience running Supabase, Postgres, Netlify, Vercel or similar platforms.
• Solid Microsoft 365, identity, MFA, endpoint and security fundamentals.
• A track record of training and enabling non-technical staff, such as “lunch and learn” or enablement programmes.
• Experience building a function or process from scratch at a growing company.
• Clear communication and sound judgment about when rules help and when they get in the way.

There is no single path to this role. You might be:

• An IT lead at a 100-to-500-person manufacturer or distributor who personally ran a Power Platform governance programme, a low-code programme or the company’s GitHub organization.
• A developer or DevOps engineer who moved into an IT management role at a small or mid-sized company.
• A solutions architect or senior consultant at a managed services provider (MSP) serving small and mid-sized businesses, ready to go in-house.
• The “first IT hire” at a startup who set up sign-in, devices and GitHub from scratch, then moved to a mid-sized company.
• Experience in mid-sized manufacturing, distribution or wholesale is helpful but not required.

REPORTING AND WORKING RELATIONSHIPS

This position reports to the VP of Operations.

You will work closely with Liteline’s three Co-Presidents, who are technically capable and build their own tools, and with Finance, Product Development, Engineering and Customer Service. You will be a partner to the people building, not a gatekeeper.

LOCATION AND WORKING ARRANGEMENT

This position is based at Liteline's Richmond Hill head office and is on-site five days per week with regular presence at our distribution facilities.

The successful candidate should expect to be highly engaged with the business and to spend real time understanding how departments and facilities actually operate.

THE OPPORTUNITY

This is a rare chance to shape how an established Canadian manufacturer builds and runs its technology at a moment when AI is changing who can create software.

Liteline is privately held, decisions are made without layers of approval, and good ideas get backed. Our leaders build with technology themselves and value this work. The Director of Business Technology will define the platforms, guardrails and habits that let the whole company build with confidence.

WHAT WE OFFER

Liteline offers a comprehensive benefits package including medical, dental and life insurance following three months of service, and a group RRSP with partial company match.

TO APPLY

Qualified candidates are invited to apply directly through this posting.

Liteline Corporation is an equal opportunity employer that values the unique skills and experiences of every candidate. We are committed to accommodating people with disabilities throughout the recruitment and hiring process. To request accommodation, please contact Human Resources with the position title in the subject line.