Director of Operations, Prairies

This position is based out of Alberta and will involve extensive travel throughout the Prairies Region.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in over 370 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

Job Overview:

We are in search of an experienced Director of Operations who will be instrumental in steering our operational activities across multiple clinics in the Prairies region (Saskatchewan, Manitoba and Alberta). The Director of Operations will report directly into the VP, Clinic Operations and will be responsible for the leadership and management of our Regional Directors of Operations, instilling a culture of operational excellence and inclusivity. This pivotal role plays an integral part in maintaining exemplary patient care standards, driving revenue and EBITDA growth, and creating an attractive environment for top clinical talent.

Key Responsibilities:

• Provide leadership to the Regional Directors of Operations, ensuring a consistent, high-quality patient care experience across all clinics.
• Develop and implement strategic plans and operational objectives in alignment with Lifemark's overarching goals and mission.
• Foster a culture of inclusivity at the clinic level through the Regional Directors of Operations, promoting engagement and a sense of belonging among staff.
• Drive a culture of taking an interdisciplinary approach at the clinic level through the Regional Directors of Operations, promoting a holistic approach to patient care.
• Drive revenue and EBITDA growth by utilizing data to make informed decisions and drive operational improvements.
• Cultivate strong relationships with key stakeholders, positioning Lifemark as a preferred choice for top clinical talent and possible new acquisitions.
• Ensure compliance with all legal and regulatory requirements to uphold Lifemark's esteemed reputation.
• Efficiently manage operational budgets, optimizing resource allocation to achieve operational and financial targets and accountable to the results of their area.
• Drive Lifemark’s key KPIs and accountable to the results of their area.

Qualifications:

• Bachelors Degree in Kinesiology, Physiotherapy, Business, Healthcare Administration or a related field. Master’s degree preferred.
• Minimum of 7-10 years of senior management experience, with a proven track record in leading sizable teams within healthcare environment.
• Demonstrated success in operational management, strategic planning, and driving revenue and EBITDA growth.
• Outstanding leadership skills with a commitment to fostering inclusive work environments.
• Exceptional communication, relationship-building, and negotiation skills.

Inclusion

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

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