Director, Securities Operations

Permanent Full Time

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As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One, Private Wealth and the retail advisor environment. Reporting to the VP, Operations, you will lead a complex and evolving securities operation, ensuring service excellence, operational stability, scalability and readiness for future growth. You will partner across the enterprise to strengthen advisor and client experiences, enhance operational effectiveness, and build the capabilities of a high-performing leadership team within a regulated securities dealer environment.

What you will do

• Lead end-to-end securities dealer operations supporting advisor and client onboarding, account maintenance, transaction support and specialized processing.
• Drive operational stability, scalability and consistent execution by establishing strong service standards, performance measures, operating controls and escalation practices.
• Assess current operating models and identify opportunities to improve efficiency, capacity, service delivery and readiness for future growth.
• Partner with Technology, Product and business teams to sponsor automation, data and system improvements and ensure sustainable adoption.
• Enable growth of the IPC Wealth platform by removing operational barriers, supporting advisor and client transitions, and strengthening readiness for asset consolidation and Private Wealth solutions.
• Maintain a strong control environment by overseeing operational risk, incidents, business continuity, vendor dependencies, audit findings and remediation.
• Influence senior leaders and cross-functional partners on service, capacity, investment, risk and growth priorities, clearly framing trade-offs and recommendations.
• Lead, coach and develop a team of leaders and specialists, building technical capability, leadership effectiveness, succession strength and a culture of accountability, continuous improvement and collaboration.

What you will bring

• A university degree in business, finance, operations or a related field, or an equivalent combination of education and experience.
• 10+ years of progressive experience in a securities dealer, wealth management or financial services operations including significant exposure to advisor servicing and securities operations
• Significant experience leading people leaders, multi-team functions and complex organizational or technology transformation.
• Deep knowledge of securities dealer operations, advisor servicing and the regulatory and control environment.
• Experience supporting portfolio managers, dealer-managed solutions, advisors and clients within a complex wealth management environment is strongly preferred.
• Demonstrated success leading people leaders and developing leadership capability through coaching, mentoring and performance development.
• Proven ability to stabilize, scale and optimize operations while balancing ongoing business demands with future transformation opportunities.Strong process improvement and technology leadership, including experience sponsoring workflow, automation, data or platform enhancements.
• Sound risk and control judgement, with the ability to balance growth, service, resilience and regulatory obligations.
• Exceptional executive communication, influence and partnership skills, with the ability to align diverse stakeholders and mobilize action without relying solely on formal authority; relevant securities, operations or investment industry credentials are considered assets.

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The base salary for this position is between $114,200 - $164,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

• Financial Security: Company-matching pension plan, share ownership program and additional investment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

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